Shipping

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Purchasing from Australian seller (US Buyer)- am I on the hook for other fees after the purchase?

Hi everyone (sorry I searched but could not find an answer on my fact pattern) Looking to make a purchase for an item with a sizeable price ($5K+ US) from an Australian seller. I've gotten inconsistent information from Ebay support. When I test purch...

What should I do?

Hello, so I ordered something from a seller 2 days ago and on all of my info and my emails etc it has my current address. Skip to today I get an email saying it was delivered to my current address. Nope, no post whatsoever. So I double check my e...

Red flags?

I just put an expensive item to sell, the bidding winner only has 1 transaction and messaged me if I could ship the item to a “Genera Delivery” address not listed in his account because eBay won’t let him use it during checkout. What are your thought...

Item returned as undeliverable

I sold a small item, sent usps 1st class, no tracking number. Post office returned as undeliverable. Buyer states it is the correct address. What can I do to resolve? I don't want to buy postage again only to have it show up on my doorstep again. Tha...

flat rate shipping state options need to add alaska. there is no choice when i pick flat rate fix.

Help how do i get the option to pick what states to add in my flat rate padded envelope. will not give me that choice anywhere on my revise or sell similar? thank youted

Ebay's new Shipping label page

This must be where my fee money goes, to developers. Who thought it was a smart idea to change the shipping label creation page to that disaster it is now. It just made me purchase a $7.00 shipping label that I didn't need because at first glance the...

Shipping labels printing huge

My labels are taking an entire piece of paper when printing on my old pc , i used to have to save the file then reduce it in size down to 100% and then printed 1 normal label right down the middle of sheet of paper so i can't use sticky sheets but i ...

Question in regards to 'thank you' card included in shipment to buyers.

I understand that eBay has a policy that you are not allowed to promote any benefit or charity other than in specific cases within the listing. I wondered if I could include a thank you card since all of the proceeds from my auction directly benefit ...

pink convict cichlid / eBay item number:363405459414

I ordered a pink convict cichlid on AUG 1 4TH it said will ship within 10 days via phone ebay app no tracking info sent to my email yet the seller hasn't replied to my messages in days

Shipping

I am being harrased by someone who thinks I am trying to cash in on high shipping prices. I do not do that. How can I block this person from any more rude discussions?

I sold the item, USPS held it for a month, ebay refunded the buyer and the item was delivered

As you can see from the title, I sold the product and the USPS lost it. They were able to find the product and ignoring the loss case, where I indicated that the product should be returned to me, they delivered it to the buyer. Naturally, the buyer r...

Ship exclusion list

Hello, I have an item for sale and a potential buyer from Australia wants to bid on it but it isn't showing shipping to his country. I set my listing as no exclusions but when I look at the listing they are still there. When I go to the settings agai...

Incorrect address

I am trying to print a shipping label out for an item I sold but it’s putting an address onto the label that I don’t even have saved as my primary address

Resolved! manage shiping

Greetings to all What if shipping delays are the seller's fault? When there is a bad snowfall, sometimes shipping is delayed. In this case, what is the seller's responsibility?

Resolved! Don't want to offer local pick-up

Greetings. Sorry for this rookie question. I used to be a seller, but it's been years, back in a simpler time So I'm getting started again, tonight went to do my first listings. I do NOT want to offer local pick-up, but there doesn't seem to be a way...