Shipping

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Seller Protections are in place for sellers impacted by extreme winter weather

A historic winter storm and extreme cold are impacting large areas of the South and Northeast. Severe weather and its aftereffects across much of the United States may cause shipping and delivery delays. Your safety, and the safety of those close to ...

Have There Been Changes To International Shipping?

I have shipped at least 10 packages overseas in the last four years. They all went through the hub in Illinois. I never had any problems. Some of the packages took a long time to get to the customer but both the customer and I could follow the packag...

South African courier companies shipping coins

Hi.I am a coin seller in South Africa who is just starting out on eBay and I intend to sell to buyers worldwide. I have however encountered my first huge hurdle that I don't know how to clear. I have everything in place and all I need now is a courie...

Shipping

How do i add USPS Media Mail as an option for a book I am selling. The shipping options do not offer

Can't Do Shipping Label Because Address Is Too Long?

Hi, someone placed an international order and it seems their 'name' is too long (over 40 characters). When I go to buy the shipping label, I get the below pop-up. I was going to remove a few characters in the name field - the space between the first ...

USPS Affecting Late Shipment Rate

I dropped my packages off at a different USPS location than usual across town because I was in the area. They were scanned as accepted over 24 hours later and show the packages were sent to my local location. There is no history of the packages being...

Resolved! How to set up listing so buyer asks for shipping quote?

I'm trying to set up a listing with a rate table for shipping.In order to see the option to have a rate table, one has to specify "flat rate". Then it shows up, and I was able to specify the rate table I'd set up. But then, one has to specify a prima...

Shipped item is still listed as needing to be shipped.

I sold an item, shipped it to the buyer, and eBay is still showing the item as needing to be shipped. When I click on "Paid - Ship Now" it brings up a page that says "You have already purchased a label for this order." So I'm not sure what to do. Is ...

Tracking shows delivery but buyer says it was not delivered

Hello. I sold two items separately to a buyer, used the Ebay shipping label with tracking, and tracking says both packages were delivered to the buyer. However, the buyer is telling me she didn't receive either item. She DID receive something else sh...

USPS postage expiration date

Notice expiration dateMaybe have to start using stamps., lets see I have a S&H shipping set at 5 days, that means if this was shipped on Aug 5th if it does not make it by the 12th it is no longer good?, As long as I can remember USPS postage never ex...

The are many reasons why deliveries can be delayed ... here's one that I found today.

Car slams into Amazon delivery truck with driver still inside | Watch

ebay still blocking combined shipping

Still have not fixed the shopping cart so buyers can request combined totals...unless a buyer actually sends a message to the seller, the seller has NO knowledge the buyer even exists...which the buyer assumes as the seller sees the items and can com...

Customs/duties on $200 item?

Hi all, I recently purchased a hockey jersey from a Canadian based seller and I'm in the United States. The total cost after shipping and taxes was $200 USD. I've received items from the UK before without issues. I've read that anything under $800 fo...

All those complaints about "Your order has shipped"

I just placed an order and within a half hour I got a message "The seller is packing your order" along with a tracking number suggesting the label has been produced. Obviously too soon for it to have made its way to the post office. Much better. So a...

Shipping address

I have had several issues from 3 different (Chinese) buyers with this address. Trying to scam me to ship to alternative then reporting non-receipt. Beware!

Missing packages, seller providing fake tracking numbers showing packages a delievered

I have purchased several items from Ebay. Items showing as delivered, but weren't to me. One item, someone else's tracking number, was provided to me, the package wasn't mine, and the weight and dimensions didn't add up. FedEx marks the package as de...