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What is going on here?

I am just at a loss here.

 

I have a postage defect that Ebay will not remove because tracking indicates late delivery. I appealed and the computer says 'NO'.

 

I get an order on Aug 23rd, ship out next day, via T48,  (I don't even have to post out on a Saturday).

Tracking confirms this and it's delivered on the Tuesday. I even uploaded proof when appealing.

 

2024-09-01 22_49_06-Order details - eBay Seller Hub — Mozilla Firefox.png2024-09-01 22_49_46-Track your Item _ Royal Mail Group Ltd — Mozilla Firefox.png

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What is going on here?

Hi @it-cards - because there can be differences between the .com site and the .co.uk site, I suggest posting this query on community.ebay.co.uk - you're currently on the .com forums.

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What is going on here?

Appologies, will do. I didn't notice that.

 

Regards

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