eBay

pistol1216 · ‎09-29-2020

Purchased item last week of Aug. Listing said item was located in OH and I am in KY. Estimated delivery Aug 28 thru Sept 5. No tracking number was ever provided. Messaged seller twice with no response. Sept 28 pushed the button says never received item.

Few minutes later get message from ebay that says seller has til Oct 2 to reply. Today, Sept 29, the listing has been removed from my summary page and the item # cannot be found in a search. What happened?

mtgraves7984 · ‎09-29-2020

Go to your Seller Hub and click on 'Cases' under Orders tab... see if your INR is now an open case. Good luck.

ma-647837 · ‎09-29-2020

@pistol1216 wrote:
Estimated delivery Aug 28 thru Sept 5.

Sept 28 pushed the button says never received item.
ebay that says seller has til Oct 2 to reply.

Today, Sept 29, the listing has been removed from my summary page and the item # cannot be found in a search. What happened?

Nonetheless, your refund request is still proceeding as scheduled, @pistol1216. Look for the "View details" link near the bottom of the page here.

eBay recently announced that they will invite themselves over and ask eBay to step in if the buyer is not being served. But just in case, click that ""View details" link on Oct 2 and ask eBay to step in to get your refund.