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Unable to Generate Shipping Label

I am attempting to print out a shipping label for an item that I sold and keep receiving an error message stating "It was not possible to generate the label. There must be at least one shipping item." I've never encountered this error before.  Has anyone experienced this before and know how to correct it so the label can be printed?  I opted to select the QR code option as well and the same issue occurred. 

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Unable to Generate Shipping Label

Sorry if this is a silly question, but has the buyer definitely paid for the item yet?

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I have been imported from Australia and this is my posting ID
Message 2 of 4
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Unable to Generate Shipping Label

I am attempting to print out a shipping label for an item that I sold and keep receiving an error message stating "It was not possible to generate the label. There must be at least one shipping item." I've never encountered this error before.  Has anyone experienced this before and know how to correct it so the label can be printed?  I opted to select the QR code option as well and the same issue occurred. 

Message 3 of 4
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Unable to Generate Shipping Label

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

Thank you for understanding.

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