09-16-2019 07:16 AM
Is anybody else having trouble scheduling a package pick-up with USPS?
The USPS website and app have not worked all weekend.
The USPS customer service phone number has a one hour wait?
The information I have is that this is widespread throughout the lower 48 states.
Does anybody know more than this?
09-16-2019 07:35 AM
I scheduled a pick up last night for today with no problem
I use the mobile app, though.
09-16-2019 07:52 AM
I also scheduled a pick up last night for today on my Laptop
I didn't have any issues, received my email confirmation as always & have a confirmation number.
09-16-2019 08:22 AM
I'm having the same problem. Not working for me from desktop or laptop since Saturday. Was not working this morning.
09-16-2019 08:25 AM
It appears that the outage isn't effecting everyone.
This is the current USPS outage map from downdetector.com
09-16-2019 08:34 AM
@estella5624 wrote:Is anybody else having trouble scheduling a package pick-up with USPS?
The USPS website and app have not worked all weekend.
The USPS customer service phone number has a one hour wait?
The information I have is that this is widespread throughout the lower 48 states.
Does anybody know more than this?
No ,, I haven't had any issues with it . I scheduled a carrier pick up on Saturday for this morning and everything went smoothly . The carrier hasn't arrived yet so lets hope no technical issues happened beyond what I could see . This should get resolved pretty quickly in any case . Since the post office phone lines are so clogged up I'm sure they've been made aware of the problem . Tulips
09-16-2019 10:56 AM
Good News: Supposedly eBay does have a dedicated USPS representative to address any eBay seller's Postal Service concerns.
Bad News: It's still the USPS you're dealing with, and you'll be lucky if the local Postal Union thugs don't chunk your packages in the trash after you complain to the National USPS representative.
09-16-2019 11:22 AM
Web sight and app are working as of approximately noon.
I left a note for the mailman asking him to please pick-up the packages though he doesn't have a package pick-up request.
Hope he does. I'm on a 15 pound weight restriction and there are two boxes weighing much more than that.
09-17-2019 03:20 PM
Yes...the pickup site was not working on Sunday evening so I lugged five boxes to my post office (7 miles away) on Monday. Interesting enough, the clerks at the window didn't have a clue what I was talking about when I asked them about the system being down. Bwa-ha-ha!!