04-25-2024 04:02 AM
Trying to print a mailing label for Media Mail. It is greyed out. What is the issue?
04-25-2024 04:17 AM
Sometimes it is the category your item is listed under. If the category does not qualify for Media Mail, most likely that is why it is greyed out. Not sure and if you could clarify what you sold and what category you sold it in may help.
04-25-2024 04:22 AM
Definitely a category issue. But, you can still go to the post office and buy the media mail postage from there and then manually enter the tracking number on eBay. There is no eBay discount for media mail, so the cost will be the same whether you get the postage from the post office or from eBay.
04-25-2024 05:30 AM
04-25-2024 06:50 AM
CD, and I can't get ANY of the USPS or EBAY shipping options to turn on, only greyed out. I have been able to routinely use media mail and ground advantage for CDs.
04-25-2024 06:54 AM
Double-check whether there's some typo in your package weight or dimensions.
04-25-2024 07:31 AM - edited 04-25-2024 07:31 AM
@nfajr wrote:CD, and I can't get ANY of the USPS or EBAY shipping options to turn on, only greyed out. I have been able to routinely use media mail and ground advantage for CDs.
If all of USPS is grayed out and your weight/dimensions are correct, the problem is most likely with the buyer's address @nfajr . Check for a missing unit number or something like that.
04-25-2024 07:39 AM
Is the ship to address in the USA?
04-25-2024 07:49 AM
I had a buyer with no USPS shipping option available. I finally went to the USPS website and tried the address there, I got a response that it was not able to receive USPS shipments. I notified the customer and canceled the order.
04-25-2024 08:39 AM
@wastingtime101 wrote: ... If all of USPS is grayed out and your weight/dimensions are correct, the problem is most likely with the buyer's address @nfajr . Check for a missing unit number or something like that.
The ZIP Code finder tool at usps.com can be useful for determining the validity of an address's details and format.