USPS DISAPPOINTING

[pne_8123]

There was enough snow and ice at my apartment building to make delivery impossible for two days, and difficult for two more days. This was nine days ago, and the USPS still has not delivered anything. Tracking shows that I have had three small, lightweight packages at the main distribution center for my city, so all it should take would be the gumption to actually look at the labels of those three, send them ahead to the PO for my zip code, and then simply deliver them. Are there any USPS employees who read this forum, who have any ideas on how to get the local yokels in gear?

[kensgiftshop]

Have you called your PO?

[greatstuff80]

File a missing package report. That often gets things moving. Also, ask your local postmaster. Postmasters have access to tracking and info the public can not see online. They can also put in a request. Some small and part time offices do not have the same access as large offices and distribution centers. 

[chevymontecarlo88]

It is possible that if your location was difficult to deliver, other locations might have had the same problem as well. Could be that they are backed up. I agree with the posts above from @kensgiftshop and @greatstuff80 to call or open a missing mail request. YMMV

I doubt voicing your complaints here will get any attention from those who work for USPS in your area. Just make a call or visit them to see if they can get it rolling for you.

Good luck

[mr_lincoln]

Hi @pne_8123 

Did you try contacting the DC and ask if you could pick the packages up?

Did you file any Missing Mail piece claims via USPS?  USPS.com® - Sign In

[cardsforauction]

I have not gotten a tracking update on a package since Jan 10th so I filed a missing mail report Thursday morning and have not heard back from USPS.  I think they respond within 3 business days to the report, because I tried to fill out a second report for the same tracking and it said you will receive a response in 3 days.  I think the USPS is backed up and the bad weather has made it worse.  Monday is a holiday and the really bad weather is next week.  My guess is USPS won't deliver much until Wed or Thursday of next week. 

[a_c_green]

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@pne_8123 wrote:

There was enough snow and ice at my apartment building to make delivery impossible for two days, and difficult for two more days. This was nine days ago, and the USPS still has not delivered anything. 

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Nothing? At all? I would be heading over to the post office to confront them in person and find out what the heck is going on.

[roccotacodad54]

   Yes their official motto---"Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds."---does not seem to apply anymore.

   I have a picture of my grandfather dressed like a mountainman (fur hat and all) next to his wagon that had sled runners on it and pulled by his two mules. About 2 feet of snow on the ground and no sign of bare earth anywhere.

   He was a postal carrier and retired when they insisted he drive a vehicle that he thought couldn't handle that sort of weather.

   Nowdays I was told by a postal worker in the family that all the carriers in his office and a couple of others nearby all got together and decided not to go to work in kind of a mini-strike because of snowy roads. He was proud of the fact that they "stood our ground". No one was reprimanded. The local postmaster threatened to but never did.

   I live in a rural area and my local carriers deliver in snow blowing, bone chilling weather and seem to have an all too rare work ethic nowdays. They chain up their rigs and just do it.

   It wasn't impossible. They just don't have to anymore if they don't want to.

[cardsforauction]

Update. Got a call last night from USPS, and the employee told me that my package was not lost but put in the overflow bin (I think that's what he said it was called)  Anyway, then he said a lot of people have the same issue and that they are delivering 1600 packages a day in the delivery area.  He said probably they would deliver by Friday my package.  Today I checked the tracking, and they delivered to my customer the package today!  Nice! 

[roy222]

Mail has been piling up at the Louisville, KY USPS regional center for weeks as we got hit with a winter storm that hit on 1/5 and 1/6 and more later.  This impacted both coming and going shipments.  A shipment from December just arrived.

I am going bankrupt with these item not received claims even if I have tracking.  Shipments are just sitting in trailers over there.

[malang-4442]

OK, how's this?

I was exercising in the park across the street, early on April morning when I heard a youngster banging and making noise across the street. I glared. He stopped. I finished and went inside. He destroyed a row of mail boxes. The police caught him and called us to inform us that my wife's check would be used in a court case against this young man.

For several days, our box became easy to open and no mail was delivered. Finally, I went to the Post Office and asked them about our mail and was told, "It's taking us longer. It will come soon." It never came. And it never has come again since then. I had to keep pursuing the post office to finally learn that delivery to our apartments was terminated, and we would henceforth have to come to the post office to pick it up for our address with proof of ID, waiting in a typically long line. Okay, now I knew.

The apartment manager contacts me with severe warnings that they had not received our rent check. I checked my account and it had been sent out ahead of time on Billpay. But they didn't get it, so, I was told, it would be my responsibility and fees were accruing. "Wait," I thought. Then I said it. "Wait, you know that the Post Office isn't delivering mail, right? They didn't know. And they couldn't figure out why so few rent checks were coming in on time. They went to the PO and learned about the situation and were assured it would be fixed soon.

It is now Veteran's day--over a half a year. Every time you ask at the PO how long it will take, the answer is, "We have a lot of broken mailboxes to fix, so we cannot say." When asked "How many is 'a lot of broken mailboxes?'" the answer is, "I don't know." 

When going to the post office, one used to be given a request to rate the customer service person. Somehow they decided to stop that, I guess.

There here is a better way. It's in Japan. Our USPS can learn from Yuseisho, and we should. Japan is a developed nation, unlike the US anymore. Let's perk up and learn from them.