The eBay Community

Auction where Seller Doesn’t Have the Item Being Sold

I recently won an auction for a presale first day of issue gold coin. After paying, I discovered the seller doesn’t have the coin in hand and will take at least 10 to 20 days to deliver. I’ve been purchasing coins among other items on eBay for years ...

Suspended Account

This is ridiculously stupid that there is no actual customer service. I hardly ever use eBay. Reason being of stupid **bleep** like this. Now my account is suspended ( to reason given) when I barely use it. The last time that I used it was to purchas...

Clarification on Unexpected Charges and Next Steps for Your International Order

Hello eBay Community, I’m reaching out for some guidance on an issue I’ve encountered with an international eBay order, and I’m hoping someone here might be able to help. Here’s the situation: A buyer recently placed an order with me for a limited ed...

Invoice for shipping changes?

I had a buyer purchase a $1.99 item with free shipping after doing so the reached out and asked if they could receive it on Wednesday (one day from now). I informed them that I could cancel the order and change the shipping method on it to have it ov...

Cannot scroll down to finalize "Make Offer" amount???

When I add the amount I'd like to offer the seller and then go to the pop-up window to finalize the offer, I can't scroll down to click accept button at the bottom???? I'm using my desktop computer and have never had this problem before. There's alwa...