@terrano-sawus-wrecks wrote:
I hope that one of you kind people can help me with a very frustrating glitch in the Ebay system. I recently sold an item on ebay and posted it using ebay shutl, it was a Global shipping program to Italy so the item was sent to the GSP depot in Stafford. I have proof of postage. Basically the item has been lost, the buyer keeps emailing me in Italian, I have phoned ebay 3 times to explain and all 3 times they diverted my call to Ebay Italy, nightmare, no English speakers and no satisfaction. The case date has passed and I fully expect to get negative feedback and be forced to give a full refund. In summary it was shipped using Ebays postal service to their GSP , and now its lost and everyone expects me to speak Italian . Please help
If the package shows delivered to the GSP location here in the US, then it is covered.
Not sure how it works in the UK, but should be the same.
