Shipping to Denmark

[taylordk]

On 14/8 you received a package via Fedex which will go on to Denmark.

FedEx Tracking 782307282214

I am somewhat worried. Why has it not been forwarded to me/Denmark?

Best regards
Jan

[wastingtime101 · Accepted solution]

Your transaction was part of the eBay International Shipping program. Buyers and sellers have been reporting that it can take 2-3 weeks (sometimes 4) for packages to go through processing at the Glendale Heights eIS hub as they're experiencing some delays.

Generally this processing time is factored in to the estimated delivery date. All you need to worry about @taylordk is the estimated delivery date on your order. If the item does not arrive you have 30 days from the latest estimated delivery date to file a non-receipt claim.

https://www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042

You'll probably see the package forwarded soon since it's been 2 weeks.

[redapplestore]

Hello,
My item is stuck at the Glendale Heights, IL hub since Aug 10th. It's been 4 weeks and Sep 5th is the latest delivery date.  I'm starting to think it's probably lost now (. Even though I can apply for refund, I really wanted the item. Anyways I will try to wait for 1-2 weeks more and see if there'll be any changes, I guess.

[wastingtime101]

Sorry to hear that @redapplestore - you're not the first to report this experience. It's been 3 weeks at the hub so I hope you'll see movement soon!

[redapplestore]

Update: So I'm on the 4th week and the CS say that item was probably lost. I'm disappointed as the item was too good to lose even though I will be getting refund.