06-07-2022 05:09 AM
My printer wasn't working when I tried to print a shipping label. I was going to print it after my printer was repaired by I couldn't find the option any more. Then read that you only have 24 hours to print it. Any help would be greatly appreciated!
06-07-2022 06:03 AM - edited 06-07-2022 06:03 AM
You have up to 24 hours to reprint and up to 5 days to void the label from this page. Next time your printer is having problems you can download the label as a PDF so it's still available when you're ready to print.
For this transaction, assuming it's a USPS label, you'll have to void the original label then purchase a new one @lncsmommy. It takes 2-4 weeks to receive the refund which will go directly to your source of payment. You typically won't receive an e-mail when the refund is issued so you'll have to check your CC/bank/etc after a few weeks to confirm it came through.
If it's a UPS/FedEx label then you're not charged until the label is used so there's no void option - you won't be charged as long as it's not used so you can go ahead and purchase a new one.
06-07-2022 06:43 AM
Got it. Thanks so much! Have a great day!