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Shipping calculator is wrong

I'm hoping somebody can help me out here. The past few days I've been getting screwed on shipping charges. I input the correct weight and dimensions into the shipping calculator. I choose Seattle as the destination because it's the furthest away from me. I click the eBay rates button and it estimated $11.71 for FedEx. I then go to ship it and it charges me $16.65. This is the second FedEx package as well as a couple other First Class packages where I have to pay out of pocket to ship the items. What am I doing wrong or is it an eBay glitch? This has just started happening in the past few days, it's usually right on with the estimate.

Message 1 of 6
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5 REPLIES 5

Re: Shipping calculator is wrong

For First Class packages, be sure that you're choosing "Package" and not "Large envelope" in the menu for package type.

Message 2 of 6
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Re: Shipping calculator is wrong

Ya, I made that mistake once but have selected package since. This is a recent issue with FedEx mostly, not sure if I need to adjust my settings or if I'm doing something else wrong.

Message 3 of 6
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Re: Shipping calculator is wrong

Fedex is only cheaper on the estimate, make sure to review what they actually charge as it may come as a shock to you, use with caution they have an arbitrary $875 charge among others they simply stick it to those who aren't thoroughly versed in "the way."

 

Message 4 of 6
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Re: Shipping calculator is wrong

What I don't understand is eBay is telling me it will cost $11.71 to ship the item with eBay rates, so the buyer pays $11.71. However, when I go to print the shipping label through eBay it says it's going to cost me $16.65. I can understand it being over or under by a few cents but not off by $5. Should I stop using eBay discounted rates for shipping and just start estimating the full price? Should I only use USPS from now on?

Message 5 of 6
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Re: Shipping calculator is wrong

Did you enter accurate dimensions in the calculator when you got the estimate?

 

I have used FedEx several times and I offer discounted rate to the buyer and the price is always within a few cents of what they paid.

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