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Why Am I Being Sent to Collections??

Hi everyone. I had some difficult issues with a buyer the beginning of the year. She falsely claimed to not have received an item and I won the appeal. The issue went back and forth and she eventually filed a chargeback. I filed a claim with my bank ...

User avatar by Adventurer
  • 680 Views
  • 44 replies
  • 1 helpful

"In 1 Cart" Confusion

Hi all,Several of my listings have a notification that says "In 1 Cart." What does that mean? The items with this notification never sell. I thought the "In 1 Cart" notification was supposed to go away after 24 hours if the item is not purchased. For...

User avatar by Adventurer
  • 52 Views
  • 7 replies
  • 0 helpful

shipping preferences not working

I have had numerous customers complain that when they attempt to buy my stickers, they get a message saying that I don't ship to their state. I have always shipped to all 50 states, I never changed anything. In addition, my sales of stickers have gon...

can't contact seller to ask a question

I need to find out if an item has a key so I know what offer to make. Even if I make a lowball offer so I can ask the question, I don't get the chance to ask.

User avatar by Thrill-Seeker
  • 123 Views
  • 14 replies
  • 0 helpful

Calculated vs. Flat Rate vs. Free Shipping

I currently offer calculated shipping for all my items, passing the shipping costs to the buyers. I've "played" with free shipping to see if it generates more interest and haven't noticed a difference. Calculated shipping seems to me to be the safest...

User avatar by Adventurer
  • 28 Views
  • 3 replies
  • 1 helpful
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