Seller refusing return
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10-24-2018 09:04 AM
I received item(s) not happy with item(s). Asked for return the day after I received item(s) and opened case. The seller closed the case the same day by refusing return. What recourse do I have?
Thank you.
Re: Seller refusing return
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10-24-2018 09:05 AM
Re: Seller refusing return
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10-24-2018 09:21 AM
If (1) the buyer delivered the item that was advertised in the listing, and (2) if the buyer does not accept returns ... then ... well ... there are no returns.
If you are not happy with the item, you can resell it or give it away to someone.
Re: Seller refusing return
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10-24-2018 09:30 AM
If the buyer does not accept returns then there is nothing you can do unless the reason for return is item not as described or arrived damaged.
Re: Seller refusing return
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10-24-2018 09:33 AM
Re: Seller refusing return
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10-24-2018 09:37 AM
@rushoff wrote:I received item(s) not happy with item(s). Asked for return the day after I received item(s) and opened case. The seller closed the case the same day by refusing return. What recourse do I have?
Thank you.
If the seller has a no return policy nothing.
Re: Seller refusing return
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10-24-2018 12:28 PM
Why are you not happy with what you received? The reason may make a difference in how this is handled.
Coffee is my friend.
T&S Tool #10mm ratchet
Re: Seller refusing return
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10-24-2018 11:21 PM
@airsheep wrote:Why are you not happy with what you received? The reason may make a difference in how this is handled.
If the seller was able to close the claim / deny the claim. There is ONLY one way that can happen. The seller must have a No Return Policy and the buyer filed a Buyer's Remorse Return Request.
"I can explain it to you, but I can't understand it for you." Quote from Edward I Koch
Re: Seller refusing return
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10-25-2018 12:51 AM
Re: Seller refusing return
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10-25-2018 09:58 AM
@lunalapin1912 wrote:
If it's not as described, you need to open a SNAD return and the seller is required to accept the return, if it's remorse on your part, the seller isn't required to take the return.
Ebay does not allow a buyer to open a SNAD after they lost the Buyer's Remorse Request for return.
"I can explain it to you, but I can't understand it for you." Quote from Edward I Koch
