Return required accidentally closed

[pwc1_73]

I accidentally started a return form for an item that I ordered before I even got the item. After I saw the "return by {date}" I got nervous and closed the return form thinking that I can just open another one. Apparently ebay doesn't allow buyers to reopen or make a new return request. I tried to contact with both ebay supp who told me that nothing could be done, and the seller ignores me. I don't know what to do. I want to return the item because I found a much better deal that is only half the price of the one I brought. 

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If the item is already shipped then when you received the item, file a PayPal dispute as Significantly Not As Described as the reason (only choice you have) to get in contact with the seller and sort a return out but PayPal may not rule in your favor since it is a buyer's remorse if they are called to rule on the case. You'll be required to pay for return shipping. A good resolution with the seller is to accept only a refund of the item price upon return and not the shipping because it wasn't the seller's fault you are returning the item.

Remember to do your price comparison first before ordering in the future.

[ansm-756]

This is BAD ADVICE! Telling someone to LIE to get a return is just wrong!

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It's not a lie. It's two different systems with PayPal and eBay in terms of disputes. Read how PayPal dispute system works first. The buyer can't file Unauthorized Payment, can't file Item Not Received either because the seller will put tracking. SNAD is the only way to handle it unless there is another option I don't know about with PayPal disputes that you know about.

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Crickets...I thought so.

PayPal doesn't have a dropdown list I know of to indicate buyer's remorse reasons like eBay does. They just have you open a dispute that most fits the problem to start a dialogue with the seller if the seller, as the buyer says, is NOT responding via other methods.

Within the dispute phase, the buyer and seller discuss the problem and a resolution without PayPal being involved. If this is not possible, then it gets escalated to PayPal to review and PayPal decide whether based on the facts of the case can be ruled in favor of the buyer or the seller but since this buyers' morse PayPal may deny or rule in favor of the buyer to return the item which is what the buyer wanted anyway.