04-15-2020 05:25 PM
This is a strange problem, I am unsure what to do. A buyer purchased an item that was very clearly described and photographed with "no Returns" listing. He messaged me wanting to return the item for being "gold tone"-clearly described and "tapered" clearly described & photographed as graduated-buyer remorse-he didn't file NAD-but just didn't want (After he asked me to go down on price 20%-which I did). ebay closed case in my favor. The next day buyer says he is sending it back anyway even though the return was declined. So do I refuse delivery, report buyer to ebay? Not sure how to handle this one. Never had this happen.
04-15-2020 07:17 PM
@jepcoker56 wrote:So do I refuse delivery, report buyer to ebay? Not sure how to handle this one. Never had this happen.
If it is returned in the same condition as sold, I would refund the buyer less costs (PayPal, eBay, postage), and relist.
04-16-2020 05:24 PM
I would tell the buyer again that it can't be returned, so please don't send it back or it will be refused.
04-16-2020 06:16 PM
my shipping address is 5400 Montgomery blvd.NE apt.404B Albuquerque,NM 87109 my phone number is 5057372263
04-16-2020 06:18 PM