01-07-2021 02:22 PM
So I messed up the address on my purchase I msged the seller to let him know asking if he could cancel the order so I can fix my address it but he hasn’t responded to my request for cancel or my messages it has been 4 days is there any recommendations of what to do that someone can recommend to me.
01-07-2021 05:38 PM
When a seller is unable or unwilling to reply to a buyer's queries @octanimus the helpful advice, over and over, here on the boards is:
1. Sellers do not have to reply, but keep writing the seller in case it works.
2. A seller may already have shipped without uploading tracking.
3. Sellers are not required to accede to a cancel request.
But I help myself when this happens. I float an official, I-mean-business message directly front-and-center of the seller's face by filing a dispute, but do not escalate. In the comments, I explain my request for a cancellation and refund.
If the seller finally responds and refunds, then we're done. Otherwise, I escalate the dispute to a claim before the deadline, to force the refund I'd requested.
01-07-2021 05:40 PM
If it's a USPS package, contact them and see if they can reroute it to you. With the other shipping services it's not so easy. If it's going to an address you once had it might help in getting the post office to help.