08-26-2019 01:03 PM
Hi,
I just recently had a package I had mailed out last week returned to me by USPS with the reason being there was no such address. I checked the postage label and the buyer's address was correct, no typos and no damaged to the label. I then contacted the buyer and they confirmed the address on the label was correct.
The tracking showed that the package was "DELIVERED IN/AT MAILBOX" on August 19th, but updated the next day as "ADDRESSEE UNKNOWN" and then the day after that as "NO SUCH NUMBER" before being processed return to sender.
I googled the address and also looked it up on USPS and it does in fact exist. The buyer still wants the item so I obviously need to reship it, but I'm worried about having the package returned again.
Any advice?
08-26-2019 01:37 PM
Your post office will cover any markings and reship it for free @lyndsliv13 when they confirm at the counter that the address still on the label is correct.
08-26-2019 04:06 PM
With FedEx the route logistics person called me twice because the driver could not find the address. I confirmed address, googled it etc. The logistics person did the same. Then printed the directions and gave to the driver. 3rd attempt got it delivered.
08-26-2019 08:41 PM
USPS did write on the package that "No Such Person at this Address", but the Buyer confirmed everything on the label was correct. I will definitely take the package down to the post office tomorrow and see if I can't figure out what went wrong.
Thanks for the replies, I appreciate it!