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‎02-25-2015 09:52 AM
As long as I can remember .. There was a "button" about 1/3 of the way down the listing (just above the description, on the right side) that allowed you to choose one of 3 options for printing out your item listing.
I always printed out a copy of the listing and included it in the package with the item. Today I went to do the same thing and the "Print" button was gone. Why ? This tool is of GREAT use. I used it for EVERY sale I made. I called eBay customer service and they had no answer. The only suggestion was to do use the "Print Screen" option on my computer. This isn't as good as the eBay Print Listing because it includes info that isn't useful to the buyer and it doesn't leave the proper space I used to mark the item Paid In Full and a Thank You for your purchase note.
How can I / we let eBay know how important this button was ? Any suggestions ?
Thanks in Advance,
Solved! Go to Best Answer
Re: Print listing button gone ! Why ? ? ?
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‎02-26-2015 11:42 AM
Wonder if they bought shares in a mouse manufacturer?
Crusader Cat is watching
Everyone thinks of changing the world, but no one thinks of changing himself. - L Tolstoy
"You are entitled to your own opinion, you are not however, entitled to your own facts."
Re: Print listing button gone ! Why ? ? ?
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‎02-26-2015 05:34 PM
Every time ebay needlessly changes something that users rely on it slows down my listing and costs us money. I have to spend time figuring out a work-around instead of listing.
Please bring back the print button. NOW! TODAY!
Re: Print listing button gone ! Why ? ? ?
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‎02-26-2015 06:10 PM
My daughter found the print button. On the upper left of the item page you can click "View Purchased Item". It will bring you to the print page.
Re: Print listing button gone ! Why ? ? ?
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‎02-26-2015 08:33 PM
Yes !! My hats off to your daughter. That is the solution. Thank You and your daughter SO much !
Problem Solved
Re: Print listing button gone ! Why ? ? ?
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‎02-26-2015 09:29 PM
That work around DOES NOT solve the issue for a seller wanting to print out a copy of a scheduled listing, an active listing or a completed listing. Would be nice if ebay would address the issue here on the message boards but I'm sure they really don't care anyway........
Re: Print listing button gone ! Why ? ? ?
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‎02-26-2015 09:31 PM
Please say again where "View purchased item" is located? I can only see "My eBay: Purchase history". Thanks.
Re: Print listing button gone ! Why ? ? ?
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‎02-26-2015 09:50 PM - edited ‎02-26-2015 09:52 PM
If you go to any purchased item page, it will be on the upper left of the page.
Re: Print listing button gone ! Why ? ? ?
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‎02-26-2015 10:47 PM
I can't find it either. Are you talking about the "View Order Details" button? If so, that is no equivalent to the "Print" button as you used to be able to filter out various bits of information with it.
Re: Print listing button gone ! Why ? ? ?
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‎02-26-2015 10:54 PM
Go to your SOLD items list
If you click on the listing of the sold item ... It will bring you to the full listing. . .
In the upper left hand corner there is a list of options
View Item Details
View Paypal transaction
View Purchased Item
Contact Buyer
etc ..
Click on View Purchased Item and it will take you to a nearly identical page to the old Print button
The same 3 print options are at the top. I did a test and it printed out almost exactly like it did before.
Give it a try ...
Re: Print listing button gone ! Why ? ? ?
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‎02-27-2015 02:28 AM
Re: Print listing button gone ! Why ? ? ?
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‎02-27-2015 02:56 AM - edited ‎02-27-2015 02:58 AM
@jasonharrisRead posts #18 and 24. The problem has been solved. In the list of links on the upper-left of the page, click on "View purchased item."
Re: Print listing button gone ! Why ? ? ?
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‎02-27-2015 03:10 AM
The print button is gone completly now. I have been getting more disgusted with ebay with every improvement.
Re: Print listing button gone ! Why ? ? ?
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‎02-27-2015 04:31 AM
I do not have / see the View Transaction link
Re: Print listing button gone ! Why ? ? ?
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‎02-27-2015 05:08 AM
Thank you for the detailed navigation. BUT I am a buyer not a seller, thus do not have a SOLD listing. Using Purchase History, I still cannot locate a Print button. As a Buyer I always convert the itel listing into an Adobe PDF for archival purposes.
Re: Print listing button gone ! Why ? ? ?
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‎02-27-2015 05:42 AM
Not resolved for all. I want to be able to easily see and print select sold listings (not just my own) in a format that includes entire listing and removes extraneous content that is included when using print command in the browser. Please bring the print listing button back!
