I will never, ever use eBay again. I ordered an item at beginning of September with a delivery date of 18th to 26th September. Not arrived by 26th I made enquiries and tracking showed "item undeliverable- other. Return to sender." I have contacted eBay on numerous occasions and written a two page letter of complaint with copies of tracking and e mails. Item was sent US to UK via e bays global shipping. So with no item and confirming with courier that they didn't have it and that it had been shipped back to US. I was informed by courier item had not left depot for delivery and this was usually due to item being damaged. e bay promised to find item and sort re delivery. Many, many e mails and promises eBay refuse to refund, saying they have referred the matter to a high level with the courier company. eBay keep changing the date they will make a decision from 14th October to 19th October, to 19th October and now to 22nd October. And so it goes on. Useless they just protect themselves and not the member as promised.
I have been on eBay for many years, 100 per cent rating. Good comments.
Well not anymore. Rip off e Bay. I will never use it again.
