03-15-2023 08:44 AM
Good Morning, I am wondering if anyone has any suggestions regarding refunds from a seller after 8 months. The seller is constantly telling me that he hasn't received the item from CGC yet. And the item is no longer on ebay website. I contacted eBay on two separate occasions and they said my claim was approved for refund and that I would receive payment in 3 days. I didn’t received the refund, so I contacted ebay again and they said because it's a manual refund I would received it March 15th. Still no refund and calling them seems to be more difficult. Wondering if anyone else had this problem or is it money waste? Thanks!
03-15-2023 09:02 AM
There was an Ebay expected delivery date on your order... you had 30 days from that date to open an "Item Not Received" claim to either get your item, or a refund.
Try to reach out to Ebay via social networking (like Facebook). I don't even know if you can leave feedback for the seller at this point. I don't know who at Ebay you contacted, either, obviously. Phone customer service is in India or some other country and they are useless.
Real Ebay employees check these boards once in a blue moon