Manual Refunds
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03-15-2023 08:44 AM
Good Morning, I am wondering if anyone has any suggestions regarding refunds from a seller after 8 months. The seller is constantly telling me that he hasn't received the item from CGC yet. And the item is no longer on ebay website. I contacted eBay on two separate occasions and they said my claim was approved for refund and that I would receive payment in 3 days. I didn’t received the refund, so I contacted ebay again and they said because it's a manual refund I would received it March 15th. Still no refund and calling them seems to be more difficult. Wondering if anyone else had this problem or is it money waste? Thanks!
Manual Refunds
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03-15-2023 09:02 AM
There was an Ebay expected delivery date on your order... you had 30 days from that date to open an "Item Not Received" claim to either get your item, or a refund.
Try to reach out to Ebay via social networking (like Facebook). I don't even know if you can leave feedback for the seller at this point. I don't know who at Ebay you contacted, either, obviously. Phone customer service is in India or some other country and they are useless.
Real Ebay employees check these boards once in a blue moon
