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Local pickup, no code or 6 digit number

I have a buyer that lives a couple hours drive from me.  She buys quite a lot of items and sometimes it is a while until we can meet up and she can get her purchases.  She pays right before we meet up.  Before, I was just able to click a button indicating that she picked up.  Now ebay wants a 6 digit codes of a scanned code but she did not get anything like that in her purchase confirmations, she sent me the screen shot of the emails from ebay.  This is a trusted long term customer.   How am I supposed to confirm that I have gotten her items to her??????

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Local pickup, no code or 6 digit number

Did you have the Local Pickup option on the listing and is that what the buyer selected when purchasing the item?

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Local pickup, no code or 6 digit number

Is this the lot of items that sold over 2 mos ago on Aug 9th? I'm not sure if the local pickup code is still valid after all that time.

 

If it's a trusted long term customer then I wouldn't even worry about it. Entering the code is there for protections, so if the buyer is trusted and not going to file false non-receipt claims, then it won't make a difference if the code is entered or not. Kind of like shipping without tracking - it's a risk to the seller, but if it's going to a trusted repeat buyer, that eliminates most of the risk.

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