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International shipping

Im shipping an item internationally and the buyer keeps asking me to ship to a different address as the one they have with Ebay. Can the enter another address when they purchase? They seem very confused. Im telling them that i just ship with the label Ebay provides which goes to IL.

Message 1 of 5
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4 REPLIES 4

Re: International shipping

Do Not change the address.

 

Ship to the address shown in the order details. Changing the address will void seller protection in an item not received case. 

 

 

Message 2 of 5
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Re: International shipping

They can edit the address and only them.

Message 3 of 5
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Re: International shipping

Just say no and offer to cancel the order. Tell them they can reorder, providing Ebay with the correct shipping address after they receive their refund.

 

 

Message 4 of 5
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Re: International shipping

Yes they can enter another address when they purchase the item. 

Message 5 of 5
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