eBay

elvak-24 · ‎07-11-2023

I am asking you to help me And to all EBAY customers Everyone is very angry about this situation If a customer writes "that he did not receive the product" And there is a tracking number...

ebay start to restriction list

all user on ebay start to get ti

please call all ebay and sent them email to change this restriction

ITS EBAY MISTAKE!

PLEASE WE LOSE MONEY

istanbul.tesbih · ‎07-11-2023

Hello.

My account with 13 years and 572 positive feedback was restricted due to INR yesterday. In 95 transactions, 2 packages were claimed to be delivered late to the recipients, and 2 buyers said that the packages were not delivered. But these 2 packages were delivered to the buyers. I have proof of delivery. One of the buyers is a newbie to eBay and doesn't know how the eBay system works.
Sellers paying the penalty for ignorance, inexperience and mistakes of buyers and shipping companies.
I can not know to will my account be fixed? eBay customer service was also unable to provide a satisfactory answer. Can anyone help on the subject?

mtgraves7984 · ‎07-11-2023

If a customer writes "that he did not receive the product" And there is a tracking number...

@elvak-24

If an INR claim is opened, enter your Tracking Number into the case. You will prevail if it shows 'Delivered'. Good luck.

elvak-24 · ‎07-11-2023

all user like u

ebay answer u?

its must be bug on ebay

istanbul.tesbih · ‎07-19-2023

This is not a problem. The product is already sent with a tracking number and can be tracked. However, if the customer opens an INR file stating that he did not receive the product for any reason, ebay calculates the INR score, regardless of the result, the seller includes this INR case in the calculation and unfairly restricts the seller's account. Here is the problem. Because even the best super sellers cannot 100% manage international shipping processes. Eventually an INR case will be opened for all sellers. The result in this case: Account restriction. This is ridiculous and not fair at all. There are a lot of malicious, crazy, new and novice sellers on Ebay. If you run into any of these and get an INR case, your account will be restricted immediately. Very wrong decision.