I used a QR code for two packages

[gadgetmans_attic]

One was sent out on the 20th and one was sent on 22. I contacted the buyer who is going to receive the package about my mistake. Not sure how to go the rest of the way. Should I cancel the shipping that I didn't use or can I send it to the other buyer?

Thanks for any help

[mybigsale]

@gadgetmans_attic 

Do I understand correctly?

You printed QR Code 1 for package 1 and shipped on the 20th.

You printed QR Code 2 for package 2.

You shipped package 2 using QR code 1 by accident 

You now have unused QR Code 2

--------------- Correct?

You can have buyer 1 ship to buyer 2 using QR code 2, but buyer 2 should be made aware and accept the solution in case they have any privacy concerns (buyer 1 will have their name and address).

Some would argue the correct solution is to have buyer 1 return the package to you (at your expense) and for you to ship the package to buyer 2.

You should be able to use QR code 2 in either case (I believe unused QR codes expire after a certain time period has passed - you may want to confirm with USPS)

[kensgiftshop]

If 1 buyer is going to receive both packages, hopefully they'll return the wrong item.

If they don't, you'll have to refund the other buyer.

Yes, you can void the unused label.

[simba6]

Are you saying you purchased two labels that are the same?   If so, were you charged for both?  I don't quite understand what you did.  Can you explain it better?

[gadgetmans_attic]

I only purchased one but when I went to the post office I showed them the first QR code twice thinking I deleted it I must have deleted the wrong one. I was using my phone, I normally print the QRs and tape them to the boxes, but the printer is whacked out printing big white lines.

[gadgetmans_attic]

I only purchased one but when I went to the post office I showed them the first QR code twice thinking I deleted it I must have deleted the wrong one. I was using my phone, I normally print the QRs and tape them to the boxes, but the printer is whacked out printing big white lines.