09-04-2023 09:37 PM
I have ordered some products from India for which I have payed VAT to EBay. Netherlands customs charged me for the VAT as well. The post office tells me I must request for the VAT refund from the seller. How do I get my refund from EBay?
09-04-2023 11:27 PM
You'll have to contact eBay customer service. The seller has nothing to do with VAT collection/remittance here on the .com site.
Contact eBay customer service and provide a copy of the receipt showing you paid VAT to customs and ask them to refund the VAT you paid through eBay.
https://www.ebay.com/help/contact_us?id=4002&st=10
If this happens again you might try showing Netherlands customs a copy of your eBay transaction that shows you already paid VAT.
11-15-2023 02:23 PM
I contacted ebay many times over this past year about a VAT refund. Last 2 times ive been straight up lied to on the live chat. Ive been promised many times that the refund will be initiated and ill receive it within 7 days. Any advice on what i should do?