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HOW TO CHANGE SHIP FROM ADDRESS

I was trying to figure out how to change ship from address as a seller and I saw that people were having issues. This worked for me! 

 

When on the Home Page: 

1) hover over you name in the top left corner

2) go to "account settings"

3) under "personal info" click "address"

4) then go to "ship from address"

5) once you click on "ship from address" it will ask you to log in again, "procced with log in"

6) once you log in you will be able to change your "ship from address"

note:

If you were already creating a label and decided to change the address afterwards, you will have to refresh your label creating page or start from the beginning in order to see new/updated "ship from address"

Message 1 of 11
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10 REPLIES 10

Re: HOW TO CHANGE SHIP FROM ADDRESS

Thank you!!! Exactly what I was looking for!

~Ronda ~Kokomo, IN
~Tedder Home~
Message 2 of 11
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Re: HOW TO CHANGE SHIP FROM ADDRESS

I can't find "addresses" in my "personal information". There is only one address without any header and I can change it but I don't see any trace of "ship from address". And so, my account address is right while labels print with my old address.

Message 3 of 11
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Re: HOW TO CHANGE SHIP FROM ADDRESS

Try this link.

https://accountsettings.ebay.com/uas/addresses

 

You may also have to still physically change your address on the label page the next time you print one.  I’m not sure if it will automatically change when you change your ship from address.

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Re: HOW TO CHANGE SHIP FROM ADDRESS


@stanbe-33 wrote:

I can't find "addresses" in my "personal information". There is only one address without any header and I can change it but I don't see any trace of "ship from address". And so, my account address is right while labels print with my old address.


First go to this page under your account settings and update all relevant address fields (registration, shipping, return, etc). The next time you go to print a label, click on edit next to your ship from address on the right side of the page to make sure the updated address is showing before you purchase the label.

 

shipfromaddress.png

 

Don't forget to update the location on your listings. Go to your active listings page in seller hub, select all listings, click the edit button in the menu above your listings. From there you can use the bulk editor to change the ship from zip code on your listings to ensure accurate rates when calculated shipping is used. @stanbe-33 

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Re: HOW TO CHANGE SHIP FROM ADDRESS

But my My eBay looks quite different:

Screenshot_2024-02-20-22-08-50.png

 And the only address is under Account -> Personal Info and it's a single address.

Message 6 of 11
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Re: HOW TO CHANGE SHIP FROM ADDRESS

Use the classic website, not the app and not mobile web @stanbe-33 and use the direct link I posted above.

Message 7 of 11
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Re: HOW TO CHANGE SHIP FROM ADDRESS

If you must use a mobile browser, from the screen in your shot, tap the three-dot menu in the upper right, scroll down and check the box by the "Desktop site" option. As long as you open all links in the same browser tab, your page should remain in desktop mode until you uncheck that box again.

Message 8 of 11
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Re: HOW TO CHANGE SHIP FROM ADDRESS

Despite doing exactly this the system still printed an OLD address on my shipping label that is not listed in my eBay account. I believe the data needs to additionally be entered into the two different Return Address areas as well, mine are blank and I ended up with a return address on the shipping label that is not listed in my account as it was an old address... eBay glitch.

Message 9 of 11
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Re: HOW TO CHANGE SHIP FROM ADDRESS

Your link was just what I needed, thank you! Was starting to get irritated as my ship from address was my old address 

Message 10 of 11
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Re: HOW TO CHANGE SHIP FROM ADDRESS

Hi everyone,

 

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

 

Thank you for understanding.

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