10-27-2021 09:56 AM
I was trying to figure out how to change ship from address as a seller and I saw that people were having issues. This worked for me!
When on the Home Page:
1) hover over you name in the top left corner
2) go to "account settings"
3) under "personal info" click "address"
4) then go to "ship from address"
5) once you click on "ship from address" it will ask you to log in again, "procced with log in"
6) once you log in you will be able to change your "ship from address"
note:
If you were already creating a label and decided to change the address afterwards, you will have to refresh your label creating page or start from the beginning in order to see new/updated "ship from address"
11-01-2021 08:59 AM
Thank you!!! Exactly what I was looking for!
02-19-2024 08:43 PM
I can't find "addresses" in my "personal information". There is only one address without any header and I can change it but I don't see any trace of "ship from address". And so, my account address is right while labels print with my old address.
02-20-2024 09:25 PM
Try this link.
https://accountsettings.ebay.com/uas/addresses
You may also have to still physically change your address on the label page the next time you print one. I’m not sure if it will automatically change when you change your ship from address.
02-20-2024 09:28 PM
@stanbe-33 wrote:I can't find "addresses" in my "personal information". There is only one address without any header and I can change it but I don't see any trace of "ship from address". And so, my account address is right while labels print with my old address.
First go to this page under your account settings and update all relevant address fields (registration, shipping, return, etc). The next time you go to print a label, click on edit next to your ship from address on the right side of the page to make sure the updated address is showing before you purchase the label.
Don't forget to update the location on your listings. Go to your active listings page in seller hub, select all listings, click the edit button in the menu above your listings. From there you can use the bulk editor to change the ship from zip code on your listings to ensure accurate rates when calculated shipping is used. @stanbe-33
02-20-2024 10:11 PM
But my My eBay looks quite different:
And the only address is under Account -> Personal Info and it's a single address.
02-20-2024 10:27 PM
Use the classic website, not the app and not mobile web @stanbe-33 and use the direct link I posted above.
02-21-2024 07:15 AM
If you must use a mobile browser, from the screen in your shot, tap the three-dot menu in the upper right, scroll down and check the box by the "Desktop site" option. As long as you open all links in the same browser tab, your page should remain in desktop mode until you uncheck that box again.
09-14-2024 09:49 AM
Despite doing exactly this the system still printed an OLD address on my shipping label that is not listed in my eBay account. I believe the data needs to additionally be entered into the two different Return Address areas as well, mine are blank and I ended up with a return address on the shipping label that is not listed in my account as it was an old address... eBay glitch.
04-02-2025 08:21 AM
Your link was just what I needed, thank you! Was starting to get irritated as my ship from address was my old address
04-02-2025 10:39 AM
Hi everyone,
Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.
Thank you for understanding.