Fraudulant Address Alert ~Aramex~

[mu841304]

I have recently received a dispute on an item that the buyer states he never received. When I track the package by USPS it says in transit, but does not show delivered after 13 days. I opened a dispute with USPS and got a call from NY postmaster within an hour. The post master said that the address is a 3rd party shipping company that ships packages to buyers overseas. When they receive more than 13k+ packages a day most packages aren't scanned when left there. She also added that this location has been flagged in the past for fraud, but they can't shut the address down because it is a warehouse where many businesses use the same address and for them to pinpoint the exact business would be impossible. They even change the address by putting dashes between the #'s and changing the Avenue to Road, etc. The "JED XXXXX" is the overseas receiver's way of getting the package to the purchaser.

I am currently trying to dispute the dispute on Ebay so that I don't lose money on my part that they most likely did receive.

This is how I shipped it:

Recipients Name

JED XXXXX

18221 150th Ave

Springfield Gardens, NY 11413-4010

[donsdetour]

Hmm can you do an intercept on this item??

Also can you find a way to contact the freight forward company and see if they will intercept it??

Oh and did not know that one: will add it to the list...

[mu841304]

I wish! You can't get anyone on the line and even if you do they hang up on you! When I Googled the business name there are a slew of unhappy people who have experienced my same issue and worse.

There is an old community topic about this address as well.

https://community.ebay.com/t5/Archive-Shipping-Returns/Address-problem/td-p/25068358

[donsdetour]

So they hung up on you: well when you lose also file a fraud and theft with law enforcement do name them as aiding and abetting the prerps....

[kensgiftshop]

@mu841304 

If the package was insured, file an insurance claim with USPS.

As far as Ebay, if the buyer files an INR, you'll have to refund if tracking doesn't show the package being delivered.

[mu841304]

I filed for insurance today! I saw on here somewhere that if the package is sent to a 3rd party company for shipping that the EBay money back guarantee rules didn't apply. Of course now, when I need it, I can't find it.

[buyselljack2016]

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@mu841304 wrote:

I filed for insurance today! I saw on here somewhere that if the package is sent to a 3rd party company for shipping that the EBay money back guarantee rules didn't apply. Of course now, when I need it, I can't find it.

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Even if you find that info it really is meaningless as eBay also states that just shipping to a "freight forwarder" address is not proof enough for eBay that the item was forwarded. Their logic. It could be an employee.

[pjcdn2005]

That rule is for not as described claims, it doesn’t apply to not received claims.  If there is no delivery confirmation to the address used at payment you will lose the claim.

[draco_soulfire]

THAT is certainly a SCAM ADDRESS! A ‘’grandma’’ tried to buy phones from me for her ‘’grandkids.’’ I was delayed a few days to ship and this lady would blow up my inbox. She even sent me a text from WhatsApp from her ‘’grandsons’’ and how ‘’mad ‘’ they were. Let’s just say teens don’t talk that calmly when they’re mad.