05-15-2020 09:58 AM
Hi guys,
I have some bad experience buying an item from a seller in UK.
The thing is the item is not described as description as a authentic one but a fake one. I have taken all the picture as the evidence and communicated with the buyer.
Late the buyer approved the request about returning. But I was told just keep the item and he will fully refund me cuz he didn't want get some bad blood just for few money. I say do whatever you like but I have to get my money back. 5minutes, he told me that something wrong with eBay and he can not refund at that moment and asked me to wait for couple days.
I think he is cheating on me again and I wanna know can a seller refund the money and close the case even with just letting the buyer keep the item but not return back?
Hope can get some help here.
Thank you all.
05-15-2020 10:07 AM
The seller can refund any time they choose to. They don't have to get the item back if they don't want to. It might cost more than it's worth so they just let the buyer keep it for free.
05-15-2020 10:09 AM
@zho_853 wrote:
If the seller doesn't have enough funds in their Pay Pal account to cover the refund and any fee's, they'll have to transfer some money into their account, which could take a couple days.
Give it a couple days and if you don't get anything, go back to the case and ask Ebay to step in.
05-15-2020 02:01 PM
appreciate your help.
05-15-2020 02:02 PM