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Error with ebay returns

Hello,

 

Recently I purchased a jacket on ebay. When it arrived it was not as described and so I decided to return it.

I've already shipped it but the seller has refunded me before it has arrived with them.

The problem is the returns page is displaying it as "not yet shipped" I think becasue the refund has already been issued.

How do I correct this?

 

 

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