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Error creating label: Label could not be generated. Internal error.

Getting the "Error creating label: Label could not be generated. Internal error. " message today but just on one specific label. All the others today have printed.

 

Its not international, I have cleared the cache, restarted the computer and browser. I have gone in and edited the ship to address by capitalizing the correct letters and saving it.

 

Same error over and over. Anyone dealing with this today?

Message 1 of 20
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19 REPLIES 19

Error creating label: Label could not be generated. Internal error.

I leave the office with no replies and come back this morning and boom.  I havent tried to print it yet today but I can say it never tried to pull from my PP account and always gave me the option of payment sources. Sounds like it will work once I try it again. Thanks for the responses.

Message 16 of 20
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Error creating label: Label could not be generated. Internal error.

Looks like I spoke too soon. Same issue, label not generating.

Message 17 of 20
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Error creating label: Label could not be generated. Internal error.

same here. I have to drive to the post office again today.

This happened yesterday. I had all my labels printed but I needed one more and it wouldn't print, but always getting the same error message: "Error creating label: Label could not be generated. Internal error."

I am on MP too, of course. eBay, one step forward, four steps backward. I can see this will be a good thing, but not right now I can't, and I am concerned with shipping my product, from home, like 100% of the previous time. Not having to drive 5 miles there and 5 miles back to the post office.

At the bottom of the USPS Print Your Shipping Label page, I have this option:

Paying with pending payout Change to PayPal

  • Check mark is in Paying with pending payout. (NOT Change to Paypal. We aren't using it so what is happening?)

Crazy time.

Thanks.

S.

Message 18 of 20
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Error creating label: Label could not be generated. Internal error.

I have printed multiple labels this morning but the one that gave me problems yesterday still wont print. Tried it 7 different ways from Sunday, still get the same error message.

 

I always take my stuff to the PO anyway (get it scanned in with a receipt) so no extra trip but it will be more $$ to ship it over the counter.

Message 19 of 20
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Error creating label: Label could not be generated. Internal error.

I just figured it out, at least for mine. By the time I go to the post office and pay OTC rates plus insurance it is about the same amount as priority mail. So I changed the service from first class w/ insurance to priority with automatic insurance and it printed.

 

Its still messed up and more expensive than it should be but I got a label.

Message 20 of 20
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