07-05-2022 09:16 AM
Morning
I have been a long time E-Commerce seller and have come a long way but it feels like I'm moving backwards with eBay and the label printing and packing process. I would like to ask is there a way to add my Dymo printer to the shipping label process. It keeps letting me choose the label size however still only allows me the print on normal letter sized paper. I do not have this issue with any other platform. Can someone please shed some light on what I can do about this I'm cutting and tapping labels it's like I'm just starting out which is frustrating.
07-05-2022 04:30 PM
On the create label page, look to the lower right and click on Show More, then CHANGE, select PDF and label format you want to use.
Make sure your browser is set to open PDF files with Adobe and not its built in reader.
When the label preview opens, select the Dymo as the Target Printer. Adobe print options should be set to Actual Size and Auto Orientation. For 4” x 6” size labels, check the box for “Choose paper source by PDF page size”. For the smaller 99019 labels, make sure this box is unchecked.
If still a problem come back with details.