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Buyer complaing not receiving item

Buyer states they did not receive item and lodged complaint with ebay. I told him to contact with ebay and follow directions. EBay contacted me and is hoping up funds because this complaint has not been resolved and that I should refund them. I gave ...

User avatar by Adventurer
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I'm seeing many descriptions in spanish lately

I'm seeing many, but not all, descriptions lately in spanish . I began seeing this just recently with many sellers I've bought from for years. Ebay's item page and the item specifics is all in english still. I've checked on 2 browsers and it's the sa...

Screenshot 2025-03-21 at 23-32-10 HP 15-r017dx Black 15 Intel Core i3 (For Parts_Repair) eBay.png

USPS losts my package

My package (Ground Advantage) to Buyer has no update after 02/26/2025 (and last location is at GA distribution center). The buyer wouldn't want to wait so she filed a claim of "not receive the package" and I had to fully refund within the time period...

Service Metrics

I am attempting to look into the Service Metrics however when I go to the tab, it tells me "You don't have any peer benchmarks". So my question is simply, how do you achieve "peer benchmarks"?

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