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Cancel an order.

Hello everyone!

First I want to say that I’m sorry if I can’t explain myself well. English isn’t my mother language.

 

And now, here’s the case:

I ordered an item two days ago with a 15.99 shipping cost, because I needed it fast. I have a PO Box and in the ‘‘shipping and payments’’ section, I saw that the seller didn’t put PO Boxes in the ‘‘Excludes’’ part, so I thought everything was all right.

I received feedback in my account but the item didn’t shipped that day and yesterday either.

I checked yesterday and saw that the seller didn’t ship to PO Boxes in the ‘‘Description’’.

Obviously I tried to contact the seller to say that it was my mistake and I would like to cancel the order, because I didn’t read that. All in the same day.

Still have no answer but the seller read the message.

The item haven’t shipped yet, of course.

 

I never canceled an order before and I wish help, because I don’t want to lose the money that I paid for the item and the shipping cost.

What should I do?

 

Thanks in advance.

Message 1 of 19
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18 REPLIES 18

Re: Cancel an order.

you understand you are buying from China? Look at the auction page, and see the estimated delivery date, its probably three or four weeks to Croatia.



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“Never pick a fight with an ugly person. They don’t have anything to lose.” ~Robin Williams
Message 16 of 19
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Re: Cancel an order.

I ordered black japan zip aape jacket men xxl on 10/9/2017 I never received email confirmation I want my refund 

Message 17 of 19
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Re: Cancel an order.

121962908811

Message 18 of 19
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Re: Cancel an order.

It is not right that the seller dosent have to put on his page that he dont send to a P.O Box you dont find out until you go to pay then it pops up no P.O Box .. I decided i will just start canceling an order . Been with ebay 18 years but if i get in trouble for canceling a few orders well I will say by and save some money I wont be buying anymore. Heck there are so many places to find things to buy its not like years ago only ebay.

Message 19 of 19
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