Can't Print Priority Mail Using Stamps.com

[mozartbach1971]

I'm unable to print any priority mail labels using Stamps.com.  Apparently, the software did not update for the new rates. I tried calling them, however their line was busy.  Is anyone else having this problem?

[wastingtime101]

I use stamps.com but I use the web version, not the software. You can use the web version as a work-around until you get this sorted. But did you update your software @mozartbach1971? I can't tell from your OP.

Did you get the e-mail they sent last week titled:

Important Notice: July USPS Price Change & Required Software Update

It said, in part:

As a result of the USPS changes in July 2022, all users of our desktop software must perform a mandatory software update by July 10, 2022.

The latest version of our software is now available for download at www.stamps.com/download

[mozartbach1971]

I didn't know you needed to update it yourself.  In the past they always did it automatically.  Will the online one work for me?

[wastingtime101]

Yeah, they sent out an alert to let us know that it required a manual software update this time. Just go ahead and download the new version and you should be fine. But if you want to give the web version a try, just go to stamps.com and log in through the online portal.

[mozartbach1971]

I'm able to print first class labels just fine. I think for now I'll use Pirate shipping for priority mail.