Automatic combined shipping?
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04-20-2023 08:03 PM
Ran into a sale of 4 items to the same buyer. Ebay automatically combined 3 into one "purchase" label. Luckily by about 2 inches it worked out. But a slightly smaller item and it would have been much cheaper to ship 2 and 2.
Is there a way to break it up differently if you don't like how ebay did it? This must be a new feature. I haven't seen it before. I suppose I could just manually change tracking numbers in the future but that seems like a pain and might open me up to fraud?
Anyone else seen this or had experience?
Automatic combined shipping?
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04-21-2023 09:41 AM
It was combined into one order because the buyer added all items to their shopping cart and made one payment. It's not a new feature by any means, but could be that your buyers typically make separate payments for everything so this is new to you.
All you need to do is purchase a shipping label, then go back to the order and use the option to purchase another label. You can assign up to 5 tracking numbers to each order.
