eBay

mickwit-0 · ‎09-24-2019

So a buyer won a bid for one of my auctions a few days ago, and I shipped it afterwards. Long story short, two days ago I received a notification on my tracking that the delivery was attempted, but there was no access to the delivery location. I contacted the buyee twice and it's been two days, but they have yet to respond. Is there anything I can do/am supposed to do to help her or does this mean that she recieved the Package and just doesn't feel the need to answer? She seems like a nice buyer, I just wanted to know.

a_c_green · ‎09-24-2019

Let it go. Both you and the post office have notified her now. If it was eventually delivered without a Delivered scan, further messages will just reinforce the idea that you have no idea where it is. If there is a problem, she will contact you. If the USPS left a pickup slip, it may take a day or more for her to either go to the post office for a pickup, or leave the slip for the carrier to request a redelivery sometime. The post office will hold the package for at least two weeks before sending it back, so there is plenty of time for this to resolve itself.

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a_c_green · ‎09-24-2019

Let it go. Both you and the post office have notified her now. If it was eventually delivered without a Delivered scan, further messages will just reinforce the idea that you have no idea where it is. If there is a problem, she will contact you. If the USPS left a pickup slip, it may take a day or more for her to either go to the post office for a pickup, or leave the slip for the carrier to request a redelivery sometime. The post office will hold the package for at least two weeks before sending it back, so there is plenty of time for this to resolve itself.