Anyone else having problems with USPS shipping?

[bricbroker]

Has anyone else been having problems with shipping on USPS recently?  I've been selling on eBay for years and never had any problems, now within the last two months I've had multiple issues with five packages getting miss routed and taking almost a month to get delivered.  I have two items I sent that I still don't have a clue where they are.  I have buyers contacting me wanting to know where their items are, and my local Post Office is no help.  I was told that when tracking shows "Arriving Late, in transit to next facility" it means the package was misrouted and it is a computer generated message, and you have to wait for it to get scanned again to find out where it is.  Had an item I ordered from South Carolina getting delivered to North Carolina, on track to get delivered in 3 days then I get the "Arriving late" message and a week later the package showed up at a sorting facility in Louisiana, then went through Washington D.C.  

[nobody*s_perfect]

Yes, strange things have been happening with USPS.  Here's an example.  A package sent to Providence RI was mis-directed from the sorting center and took a side trip to Foster RI, which is 20 miles outside of Providence, came back to the sorting center and finally got delivered a day late.  That's not so unusual or surprising.  But then three minutes after delivery it got a notification that it was undeliverable and RTS!!  I have been informed that there's a cannabis shop across the street from the 02904 sorting center.

[fortbuys]

Yes,  As a seller and a buyer I have issues with Ebay envelope and ground shipping.  As a seller all I can do is ask them to be patient... Ive only had one out of 60+ not show up and had ebay reimburse me because I use ebay shipping labels.

I am also getting dinged every now and then for items not shipped on time... If an auction ends before noon, I have it out the same day; if after, I have them out the next day. 

When I buy I understand,  I am waiting on some artwork i paid a few hundred for that is delayed in shipping.  Im a little **bleep**, but do not blame the seller,  I blame USPS.

I also notice when it hits certain "hubs" .. Kearney NJ - it is always delayed, unfortunetly most of what I send go through that hub..

Ebay itself needs to extend the expected by date, this is an easy solution on their part. 

[12345jamesstamps]

I have open tracking where items are being "delivered" but not scanned as delivered...honest buyers.

I have a buyer who the USPS said buyer was "deceased"...but is alive and well.

[loft_km]

I've seen a huge decline in service in almost every area at USPS in the last 3 months - late deliveries, misrouted packages, lost packages, tracking mistakes, system errors and long waits by phone for customer service to say it takes up to a year for a missing mail search to process and there's nothing they can do to help. Something has gone terribly wrong.  I'm a small seller and had 44 items sold last month. I ship same or next day and in that time the late deliveries skyrocketed to 92%.  Ebay needs to increase the projected delivery date because that's too high a % for a business to maintain happy customers. I've had 2 packages lost and filed claims, I have 2 more that appear to also be lost. I have one going from AZ to PA that has been sitting in Alaska for over a week.  I have another going from AZ to OR (two states away) that was just scanned in at Puerto Rico distro center.  Another going from AZ to FL, that went to TN, and is now in New York.   I've never experienced anything like this in the years I've been selling on eBay, but this isn't a sustainable business model.  Losing 10-15% revenue to ebay scammers and now another 10-15% to mail loss isn't what I signed up for and it's a game changer for me. I'm hoping this will level out for USPS in the next few weeks, but if not, the time and effort to sell on eBay will no longer be worth it for us.

[dolcetreasures]

Yep, have a package that literally vanished, just refunded the buyer. Package was never scanned…

[mann205]

Yes, several.  (1) I am still waiting for an ebay order that was shipped to me (in NYC) on 4/22 from New Jersey. It has been moving from one USPS facility to another. It now supposed to arrive on 4/29.  (2) A mail-order prescription was just today rerouted from an NYC USPS facility back to the Jersey City USPS facility from whence it came.  (3) A package from Poshmark, shipped by the seller on 4/24, never received a tracking number and is M.I.A.

I will request UPS when I can.

[toysaver]

I've had packages not being scanned with delays in movement and delivery.  Every PO has a help wanted sign hanging out front so it's as risky as going to a restaurant with a sign on the door for a cook.    Also being an election year does not help.  

[tobaccocardyahoo]

USPS has some conflicts with workers who have been affected by some of the changes in the process.

Misroutings have been occurring more frequently for several years, and there are fewer paths for misrouted packages to travel other than back where they came, and then to the right route.

Ebay Standard Envelope is a flawed service for low priced items. It does not work well and probably never work well but some sellers have figured out how to pack for ESE and get better results than others.

There are major areas of chaos, where the routing hubs have been changed, and some closed in the interests of saving money. The equipment there works and has worked for years so the labor unhappiness is a likely cause. In some hubs there is equipment which used to be used two hours per day which is now used 20 hours per day. Obviously, some workers were reassigned to duties which were not as desirable.

[dolcetreasures]

I’m having to open multiple cases. Any item going to South Florida requires me to open a case before it ever arrives. Many packages are arriving just after or well after the expected delivery dates. The only salvation is that clothing sales on eBay just fell off the cliff. 

[buyers_win]

yea I've been having the same problems, i have 1 package from PA to PR sitting in Philly for over a week, i had another international ship, going to Canada, also sit in Philly for 3 weeks, in the last month i also had a package shipping from PA to PR sit in Fairbanks Alaska for over a week. but they getting missent constantly, along with the message processing exception, showing up at a concerning rate. almost everything is getting delivered late, unless its the item i ship on Friday's.

[racinggreen2015]

As a buyer I've had very good service from USPS.  I'm in California and items from OH and MN have been arriving in 2 business days  - one delivered on a Sunday.

Only exception was an odd shaped item ordered from an ebay seller on 8/2/24 and it got stuck between SC and NC sorting center, but it arrived OK on 8/12/24 and not damaged.  I know storm Debby went through around that time so I'll give them a pass on that.

For anything from mid country or East Coast, USPS for me is WAAAY quicker than UPS or FEDEX and never arrive damaged (unlike UPS who are the worst in that department in my experience)

[keezp80]

I'll venture to say in the last year service has declined markedly.  On two separate occasions, I've had partial post "tracked" to my local post office only to be sent back to a regional and then back to the local; three days of unnecessary delay.  I've also received regular mail postmarked two weeks prior to my receiving it.  I remember when just about anything took no more than 5 days shipping. 

[carlmarxx]

I have been seeing  more  delay's   at  the Phenix  AZ.  Sorting center  besides    Ga.  ,Fl.  and Tx.  USPS sorting centers  .   I have been having  to deal with The 6th. District  USPS  customer service  for  my  neck of woods  here in Southern Ca.    ,By requesting  the internal  system tracking  scan  information  which has better detail information  then their Website  and what Ebay get's  to see .   The  USPS auto computer  upload in transit  scan  is worthless  waste of time   . Since the  Ground Advantage  shipping   Containers  aren't even moving  from the hub that was last scanned in  ,from their internal system  tracking .      

[carlmarxx]

I'm in California  and both buyer  and  seller   And haven't had in any good service   from the USPS  ever  since they started Ground Advantage ,  and  I will  pay seller's for upgrade  shipping  service   to avoid it .  I never  Ground Advantage for shipping  to anyone .