Shipping

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

UPS Shipping Surcharges

HI! Long time seller new to these forums and need help. Ill try to keep this as short as possible. Switched from Fed Ex to UPS last year and happy overall until recently. I ship large items with professionally made brand new double wall boxes that me...

Resolved! What's wrong with Fedex?Cost adjustment

Today I received a notification about three parcels where Fedex has recalculated the cost.The weight of my parcel was LESS than what I initially indicated and paid for. And Fedex charged me double the cost. I always specifically indicate not 3.2 lb, ...

For those dealing with the Fed-X issue...this is now on the ebay "contact us" page....

This is right above the contact us icon.

International buyers can't request combined shipping

Does anyone have any insight on why international buyers can't request an invoice from me for combined shipping? I've been selling coins on eBay for years and years and this used to work fine. They'd add the items to their cart, request an invoice, a...

USPS Advantage Shipping Damage Claim

I recently sold an old radio in a bakelite cabinet. It was carefully wrapped in bubble wrap, air pillows on all sides, fragile. It was received in two pieces. Used the tracking # to file a USPS claim and it shows it's ineligible.Now what can I do? Th...

New policy? What does this mean?

We’re reaching out to let you know that, starting May 15, your listings that display calculated shipping will default to showing eBay Labels discounted shipping rates. The new default rates will apply to all of your active and future listings that of...

15 days waiting; package stalled in USPS tracking; USPS "Case Closed"

Not sure how to proceed. Item purchased 15 days ago. USPS tracking stalled at 10 days,I contacted USPSThree days later they responded "package located in your city, CASE CLOSED"Still no package has arrived. When to file for a refund through ebay? How...

shipping fedex using ebay

I have a 16x16x8 box, going to a residence, weight 7 pounds and using using fedex AND it is MUCH cheaper than either USPS or UPS.Now for the rub......are there any hidden costs that will arise when it gets to the buyer, that will be charged for after...

QR ode hasn't arrived

Buyer has paid postage but I haven't received qr code for sending. Please advise.

confused on multiple box shipping quote and how to set it up?

so I have a set of 4 wheels I want to ship. they will each ship in their own box just because the boxes are 22"x22"x12" and 35lb each (4x 18" wheels). obviously taping them all together to form one huge box just will not work. how do I properly set u...

USPS not scanning tracking. Scan forms are useless. Ebay won't remove neg because usps didn't scan.

Any one else having this problem? First off , please don't tell me to use a scan form. The scan form is useless. Most of you do not know that the packages on the scan form are NOT accepted packages. They are pending acceptance until some one scans th...

eBay standard envelope issues

I have gotten into selling low end sports cards for about the past year now. I have been using the standard envelope with minimal issues but recently I have been starting to get quite a few shipments with no updated tracking. I’ve always shipped sing...

Claim filed with USPS- package automatically insured up to $100.00

I shipped a packaged box to california using USPS ground advantage on 4/1/2024The box arrived 4/10/2024 damaged, but yet the USPS never stated that it was damaged, nor did anyone from USPS state damage as it went through the system. I went to USPS to...

Resolved! ebay email "Your listings with calculated shipping will default to eBay Labels discounted rates"

Got this notice from ebay today that buyers will be offered the discounted rates at the same (? assumed but not specified by ebay) that we usually buy labels at, unless you opt out by 5.15. Question: A hypothetical case - at present, buyer pays $5 fo...

eBay International Shipping is a rip off for buyers!

I live in Canada and will NEVER buy from a seller using eBay International Shipping (aka Global Shipping Program) and I know I'm not alone. It's a complete and total rip off for buyers. The shipping cost is outrageous and completely random. Two ident...