Shipping & Returns
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return in error
return in error
I sold something then the buyer made a return on me but a few minutes layer she closed it and said it was under the wrong item. It still being held ag...
by in Shipping & Returns | Updated by duchess-at-speakeasy
buyer claiming not as described after 2.5 months
buyer claiming not as described after 2.5 months
Just want some advise on how to handle this. A buyer messaged me about a thin sundress she bought in early April, saying it had some stains that were ...
by in Shipping & Returns | Updated by green-night
Uploaded on time but no carrier scan - Fair?
Uploaded on time but no carrier scan - Fair?
Hello,I have been sending items trhough USPS (USPS as carrier - Cyprus post the source) from Cyprus post to USA over a year now. Last time this happen...
by in Shipping & Returns | Updated by mjs1213
Gaming the 60 day feed back system
Gaming the 60 day feed back system
Hello,I've noticed that some of the sellers are gaming the leave feedback system by delaying the shipping by a few weeks. Then when you don't receive ...
by in Shipping & Returns | Updated by witmer2007
Buyer threatening to open a resolution center case
Buyer threatening to open a resolution center case
I sold 2 Galaxy S8's to a buyer and messaged him right after he made the payment that the phones were financed and I will only ship if he is ok with t...
by in Shipping & Returns | Updated by vintagecraze50
Return request. Wow!!!
Return request. Wow!!!
Got a return request yesterday on a computer with Windows 10 Pro installed. Reason: Doesn't work or defective. Comments: Im on dial up installed old m...
by in Shipping & Returns | Updated by phcd1
Buyers get question in feedback section about item being delivered on time
Buyers get question in feedback section about item being delivered on time
Why are the buyers even getting this question if all a seller needs to do is get the item scanned on time. I in live Hawaii and get all items scanned ...
by in Shipping & Returns | Updated by missjen316
China tracking 11 digits?
China tracking 11 digits?
Hello eBay community,I decided to purchase some items from a new chinese seller and im already having a problem I ordered to bracelets wich seemed to ...
by in Shipping & Returns | Updated by lwjackn
Shipping a single Trading Card
Shipping a single Trading Card
So im just starting out selling yugioh cards and have a few questions regarding shipping. If I sell a single card what is the best option to ship it, ...
by in Shipping & Returns | Updated by partial*eclipse
DO NOT USE USPS FOR SHIPPING!!!
DO NOT USE USPS FOR SHIPPING!!!
A notice to all sellers:Please, for whatever reason, DO NOT ship with USPS. I've already had several bad experiences with this company. As a YouTuber ...
by in Shipping & Returns | Updated by aproudparent2010
Anyone else fed up with FeDex Shipping Policies
Anyone else fed up with FeDex Shipping Policies
I recently had 2 bad experiences with eBay/Fedex and wondering if other Sellers have similar concerns ? First off, I wonder why FEDEX charges are ESTI...
by in Shipping & Returns | Updated by berserkerplanet
Can I get negative feedback or a defect for cancelling a sale due to incorrect address?
Can I get negative feedback or a defect for cancelling a sale due to incorrect address?
Hello Community, I finally figured out that I need to cancel a sale & refund because of incorrect address. 1. Can I get negative feedback or a defect ...
by in Shipping & Returns | Updated by the_fancy_fox
Worst Ebay Experience: ITEM NEVER ARRIVED, No response from Ebay Customer Service, no refund
Worst Ebay Experience: ITEM NEVER ARRIVED, No response from Ebay Customer Service, no refund
TRACKING NUMBER: EW000474037FR - IVE ALREADY SENT 4 e-mails to this channel "Contact us" and you say within 24 hours i will be answered but i was alre...
by in Shipping & Returns | Updated by tarpedge
How long should I wait before asking for a refund? It's been nearly a month
How long should I wait before asking for a refund? It's been nearly a month
I bought a movie from a seller and it's been almost s month since then and I still haven't received it tracking info says it's been sitting in Federal...
Return request - item not as described - defect? Customer support say's no
Return request - item not as described - defect? Customer support say's no
Good day, Today we received the dreaded "Buyer asked a return", and in the description it said: "Doesn't match description or photos".I automatically ...
by in Shipping & Returns | Updated by myangelandmyprincess
Just get first negative feed back this morning... the reason he gives ... too small
Just get first negative feed back this morning... the reason he gives ... too small
The item I sold was mouse pad. I have already mentioned the size clearly in my listing. I have bigger size in my listing but he purchased the small on...
by in Shipping & Returns | Updated by leahcar60
Does USPS weight packages if you put it in overnight box
Does USPS weight packages if you put it in overnight box
Does USPS weight packages with pre paid shipping labels if you put them in the overnight box instead of handing them to a clerk?
by in Shipping & Returns | Updated by a_c_green
Buyer has filed a item damaged after 3 weeks of delivery, package was forwarded by Third Party.
Buyer has filed a item damaged after 3 weeks of delivery, package was forwarded by Third Party.
So buyer purchased a Television (Original manufacturer packaging) and was delivered by UPS three weeks back. (I had taken insurance for the purchase a...
by in Shipping & Returns | Updated by trinton@ebay
how to track UPAAB xxxxxx packages?!
how to track UPAAB xxxxxx packages?!
Anyone knows where i can track a package sent to me(denmark) from the UKwhich has a parcel tracking number with UPAABxxxxxxx ?Seems the seller used so...
by in Shipping & Returns | Updated by ben.0318
International purchase, sealed collector's item, customs
International purchase, sealed collector's item, customs
Dear ebay members, I'm a novice and would like to expand my collection; about to have my first international purchase on ebay, so pardon for the quest...
by in Shipping & Returns | Updated by 7606dennis
Global Shipping Program is is a money grab
Global Shipping Program is is a money grab
I have been buying a few items of late that are not all that expensive, under $25US, and are not all that heavy. (ie. a small wrench for a micrometer ...
by in Shipping & Returns | Updated by zanadoo_56
Ebay Shipping Label Discounts
Ebay Shipping Label Discounts
Hi! I always receive a shipping discount when I make a sale and purchase the shipping label through Ebay but noticed today that I wasn't receiving one...
by in Shipping & Returns | Updated by duchess-at-speakeasy
Bought something from China, order was incomplete, now what?
Bought something from China, order was incomplete, now what?
I bought 2 items from China. They arrived but there is only 1 so it is incomplete. I have already contacted the seller asking about missing item. They...
by in Shipping & Returns | Updated by imakesugar
eBay sides with buyer despite ad images showing scratches on camera...what do I do next?
eBay sides with buyer despite ad images showing scratches on camera...what do I do next?
So I've been selling things off and on for the past 15 years (maybe 4-5 items/year tops), and I finally had a buyer want to return the item for the fi...
by in Shipping & Returns | Updated by *help_no_brakes*
Ebay Shipping Discount
Ebay Shipping Discount
Hi! I always receive a shipping discount when I make a sale and purchase the shipping label through Ebay but noticed today that I wasn't receiving one...
by in Shipping & Returns | Updated by partial*eclipse
Need advice on a return
Need advice on a return
Around a month ago I wanted to get my mom better cell phone for mother's day and found a seller with 100% positive feedback selling a Galaxy s5 listed...
by in Shipping & Returns | Updated by imakesugar
Change Return Request to Partial Refund
Change Return Request to Partial Refund
I accepted a return request from a buyer but now she wants a partial refund instead. How do I change the return request to be partial refund? I can re...
by in Shipping & Returns | Updated by lintbrush*
USPS Postage in Listing and Invoice Are Not The Same?
USPS Postage in Listing and Invoice Are Not The Same?
I have a postage scale that I've tested against my Post Office. It is accurate. I listed an item which had been packed and accurately weighed. I input...
Tracking Information not Updated China Post
Tracking Information not Updated China Post
I ordered an item on ebay a month ago,I got a message it was shipped on 13rd of December. So everything is good up to this point. The thing is, ever s...
by in Shipping & Returns | Updated by hunyuk14
Buyer hasn't picked up from post office
Buyer hasn't picked up from post office
As the title says, buyer wasn't available to accept the item as it was signature confirmed for a graphics card that was sold. Item shipped from ny to ...
by in Shipping & Returns | Updated by sam9876
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