Shipping & Returns
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Handoff from shipping company to shipping company
Handoff from shipping company to shipping company
I'm waiting on a package that is coming from CA (supposedly) via USPS. The package has a tracking number with a lot of W's in it; I figured it was goi...
by in Shipping & Returns | Updated by alexj*
USPS scanning and defect rate
USPS scanning and defect rate
In January I had around $20 sale and same day as promised item shipped using First Class mail.I dropped item in Post Office.No scan, no tracking avail...
by in Shipping & Returns | Updated by alexj*
returned damaged item at sellers request without opening return; now unresponsive
returned damaged item at sellers request without opening return; now unresponsive
I have, partially by my own fault, gotten myself into an unfortunate and possibly sticky situation . Seller sent an item too big for the box, no packi...
by in Shipping & Returns | Updated by missjen316
I need some advice, what do I do now?
I need some advice, what do I do now?
A buyer bought and paid for an item. I shipped it to the address on ebay/paypal with tracking. I checked the tracking and it said: Your item was retur...
Free Shipping Help Please.
Free Shipping Help Please.
I have questions about Free Shipping. Ok, Some of these questions may be obvious, but I want to be sure. I have searched the boards and the help files...
Shipping not specified - Zip+4, Free Sipping calculated or flat?
Shipping not specified - Zip+4, Free Sipping calculated or flat?
I have two problems that I need help with. I've recently started selling on ebay again. The problems I'm having (today) all started with a question fr...
by in Shipping & Returns | Updated by plummer602
Offering refunds or not, as a seller
Offering refunds or not, as a seller
I'm selling a big batch of my own things because we've downsized. I'm trying to decide whether to offer refunds or not. Can anyone point me to a resou...
by in Shipping & Returns | Updated by moonflower*
I need a jury! eBay ruled in favor of the buyer. Do you think they were right in doing so?
I need a jury! eBay ruled in favor of the buyer. Do you think they were right in doing so?
Long story short, I listed a watch for auction. No reserve, started bidding at $0.99. Attached you can see the original listing, the descriptions, and...
by in Shipping & Returns | Updated by ir0nmaiden66
Buyer has had item for 5 days and now wants refund
Buyer has had item for 5 days and now wants refund
My item description said it "worked fine as a normal laptop but has graphics problem". Even the photo for the item showed it worked fine as it was on ...
by in Shipping & Returns | Updated by axelenie0
Dummy package mail fraud
Dummy package mail fraud
Hello Friends, We have been victimized by what appears to be a Dummy Package Scam involving 3 cell phones purchased on Ebay and paid for via PayPal. N...
by in Shipping & Returns | Updated by ir0nmaiden66
Shipping Issue...
Shipping Issue...
This was an interesting situation and wondered if anyone could help. I hade someone buy an item. This item was shipped through Ebay with the prepaid l...
by in Shipping & Returns | Updated by postingid2017
Unable to generate return shipping label
Unable to generate return shipping label
Item I recieved is defective/not as described (important function dosn't work) and ebay says I can return it after seller didn't respond to inquery. E...
No shipping to Serbia
No shipping to Serbia
Hi! Does anyone have any idea why, all of a sudden, none of the asian countries will ship to my address in Serbia? A week ago everything was fine, I s...
by in Shipping & Returns | Updated by heidi@ebay
Buyer changes shipping address after invoice sent , New way to avoid NPB?
Buyer changes shipping address after invoice sent , New way to avoid NPB?
Okay quick story, Buyer with APO buys item. I exclude APO,Hawaii, Alaska and no international sales. This is a small lightweight item, I thinking okay...
by in Shipping & Returns | Updated by badrock
Seller offers cobined shipping but ebay won't permit buyer to request a total
Seller offers cobined shipping but ebay won't permit buyer to request a total
I am fed up of ebay preventing me from requesting a total from a seller when the seller says they offer combined shipping. One is reliant on the goodw...
by in Shipping & Returns | Updated by myangelandmyprincess
Seller Will Not Provide Return Shipping Label?
Seller Will Not Provide Return Shipping Label?
I'm in Canada and U.S. seller sent me the wrong item so I am abut to return it for a refund. Opened a request for refund, ebay messaged me that the se...
by in Shipping & Returns | Updated by nsemple1987
Question about same day shipping cut off time.
Question about same day shipping cut off time.
I listed my items with same day shipping up to a cut off time.Two of my items were paid for today but the order does not list the time they were made ...
by in Shipping & Returns | Updated by sergio_2020
Buyer claims item is defective and wants a return, even though I have a no return policy.
Buyer claims item is defective and wants a return, even though I have a no return policy.
So I sold this old dress I had from my high school prom, and in the description I put it as "pre-owned" and wrote that it "has a few smudges and could...
by in Shipping & Returns | Updated by msha3839
How can I email all my buyers for shipping updates?
How can I email all my buyers for shipping updates?
Hello all! I've been a lurker for while and found lots of help, but this one has me puzzled. I have about 35 orders to be shipped out. The listing did...
by in Shipping & Returns | Updated by axelenie0
Help Im new to selling on eBay and have a difficult return with a difficult buyer
Help Im new to selling on eBay and have a difficult return with a difficult buyer
The buyer is claiming the item I sold is not silver, I told her it was infact sterling silver and that the company indicates that on the catalog, howe...
by in Shipping & Returns | Updated by kattinsanity
Return tracking never updated
Return tracking never updated
So I printed an ebay return label for an item and dropped it in a blue usps dropbox on thursday. Since then the item has not been scanned it and still...
Day-Old Poultry - Learn about mailing Day Old Poultry-USPS
Day-Old Poultry - Learn about mailing Day Old Poultry-USPS
I was on the USPS calculator page and saw this and all kinds of thoughts ran through my head.Than I saw it was for LIVE Little chicks. (poor guys)I th...
by in Shipping & Returns | Updated by kattinsanity
refund
refund
How can I tell on eBay that I got my refund--
by in Shipping & Returns | Updated by alexj*
Shipping cost
Shipping cost
I just sold an item medium flat rate priority shipping. Ebay charged the buyer $15.00. When I paid on Paypal it only charged me $12.40. I've been away...
by in Shipping & Returns | Updated by penguins_dont_fly
Fedex "Additional Handling Amount"
Fedex "Additional Handling Amount"
On my most recent eBay invoice I noticed one of the FedEx Ground shipping charges had an $11 "Additional Handling Amount" added to it. This is the fir...
by in Shipping & Returns | Updated by lja440
any suggestions? UPS package handed to USPS routed to wrong address.
any suggestions? UPS package handed to USPS routed to wrong address.
well i messed up...changed my address with an online vendor.so i thought.but i was only changing the billing address.never occurred to me the shipping...
by in Shipping & Returns | Updated by lja440
Collecting Item
Collecting Item
Hi. (Sorry for my bad english)I ordered an item from a seller, and I paid in U.S Dollars. I'm living in Europe, at an adress (temporarely) that is not...
by in Shipping & Returns | Updated by deep-garnet-red
seller does not refund
seller does not refund
I purchased a item Robie the robot Radio Shack item from the 1980s and item was damaged because seller put the box containing robie into a shipping bo...
by in Shipping & Returns | Updated by li-ornesh
Buyer abuse "item not as discribed" and ebay let him win
Buyer abuse "item not as discribed" and ebay let him win
Recenty, I got a notification that a buyer opened a case.He claims the item that he received is not as described on the listing.But the pictures on my...
Theft:
Theft:
I am new to ebay-and sold a i phone to buyer. She complained when she received it about a trival item and asked I refund her money-or else she would f...
by in Shipping & Returns | Updated by ir0nmaiden66
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