Shipping & Returns
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How To Video - Using Calculated Shipping
How To Video - Using Calculated Shipping
When shipping your items on eBay, there are many different ways to ship. So, what's the best option? In this video, we focus on Calculating your Shipp...
eBay Guaranteed Delivery - Dedicated Discussion Board
eBay Guaranteed Delivery - Dedicated Discussion Board
Hi Community, Today we launched sign-up for eBay Guaranteed Delivery for qualified sellers. If you have questions that aren't covered on the site or i...
My item not as described
My item not as described
Hi!! I bought an iphone on ebay.The seller describe the iphone in perfect condition iphone 6 gold 16gb (unlocked)..When the iphone arrived 1-it wasn't...
by in Shipping & Returns | Updated by klajdixte
As U.S. Postage Rates Continue To Rise, The USPS Gives The Chinese A 'Free Ride' - Forbes article
As U.S. Postage Rates Continue To Rise, The USPS Gives The Chinese A 'Free Ride' - Forbes article
Ever wonder how Chinese sellers can ship stuff for no or low cost? I was shocked to find out how. Wade Shepard, Forbes Contributor posted this article...
by in Shipping & Returns | Updated by lja440
A horrendous Experience
A horrendous Experience
So I have been a regular eBay consumer for a considerable amount of time, and have been mostly happy with them - however, my experience in the last mo...
by in Shipping & Returns | Updated by duchess-at-speakeasy
Seller delay shipping my order
Seller delay shipping my order
I bought a cuckoo clock on Ebay, but seller delay shipping my order. He told me: "Why does your payment say it’s pending? Just so you know I’m at japa...
by in Shipping & Returns | Updated by mr.gonce
Seller Sending USELESS Return Label to BYPASS SYSTEM
Seller Sending USELESS Return Label to BYPASS SYSTEM
Sending back defected product. already contacted seller who REFUSED to pay for shipping cost of returns. Escalated complaint to EBAY, filed a return, ...
by in Shipping & Returns | Updated by duchess-at-speakeasy
usps tracking labels
usps tracking labels
Hi everyone, I've been using paypal to create my shipping label for quite some time now and noticed that a tracking # is already included when you pur...
by in Shipping & Returns | Updated by duchess-at-speakeasy
Curious how many sellers pass along the shipping discounts to buyers???
Curious how many sellers pass along the shipping discounts to buyers???
I've been giving discount to my buyers, but I'm seriously rethinking that option. Do you, or don't you? Pass along the shipping discounts to buyers?or...
by in Shipping & Returns | Updated by partial*eclipse
Automatic Returns - buyers can now return used items
Automatic Returns - buyers can now return used items
Unless sellers have free returns on their listings, buyers can purchase an item and use it or wreck it and return it for only a 20% restocking fee. Th...
Buyer paid shipping then changed address, to ship will cost $900
Buyer paid shipping then changed address, to ship will cost $900
My buyer won a large heavy item (generator). I looked at where it was going and believe I even sent him an invoice(don't know how to check). The origi...
by in Shipping & Returns | Updated by myangelandmyprincess
Fed Ex smart post damage
Fed Ex smart post damage
Spoiler (Highlight to read) I shipped an iron antique frame that got damaged in shipment. The metal on the unit was all broken up. I did not pay extra...
by in Shipping & Returns | Updated by nutmegnumismatics
FedEx asking for buyer's phone number...won't let me continue with label printing
FedEx asking for buyer's phone number...won't let me continue with label printing
I just sold a Navajo rug, and had entered what I thought the dimensions were on a mailing tube I had special ordered to ship it in. Well, the mailing ...
Buyer Requests Return because snakeskin bag is scaly and it freaks her out!
Buyer Requests Return because snakeskin bag is scaly and it freaks her out!
OK...I thought I'd seen everything but I just had a buyer request a return with both shippings paid because the vintage 1950's Snakeskin Bag she purch...
by in Shipping & Returns | Updated by postingid2017
Return Shipping question (buyer)
Return Shipping question (buyer)
I won over 50 auctions from 1 seller. Unfortunately EVERYTHING is being returned because everything was forged. SO, I have filed a return request for ...
by in Shipping & Returns | Updated by jaymz023
I think I am about to get a defect. Should I just send a refund without getting the item back.
I think I am about to get a defect. Should I just send a refund without getting the item back.
Well here we go again. I have another remorse return that was never sent back and eBay wants me to send a refund. My returns dashboard shows "returned...
by in Shipping & Returns | Updated by phcd1
Buyer Finally Returns Item AFTER return case was closed
Buyer Finally Returns Item AFTER return case was closed
Over two months ago I sold an item that the buyer requested to return. I approved the return and sent the shipping label. The buyer never returned the...
by in Shipping & Returns | Updated by myangelandmyprincess
This tracking make sense?
This tracking make sense?
After it was put in P.O. Box, it is in transit to the destination and on it's way. Good grief. It was already delayed and didn't update for over 24 ho...
by in Shipping & Returns | Updated by duchess-at-speakeasy
want a working Mole Eraser .
want a working Mole Eraser .
Dear Sirs / Madam I feel so upset you closed my file of 5152493771 , I received a not working Mole Eraser, if you do not believe it I would like to re...
by in Shipping & Returns | Updated by duchess-at-speakeasy
Some USPS Scans Are Fake
Some USPS Scans Are Fake
I call it fake since some scans are system generated and not an actual scan. A person in the below story said his package was scanned as delivered two...
by in Shipping & Returns | Updated by hafoster
Sellers: Purchase History all messed up . . . again!
Sellers: Purchase History all messed up . . . again!
The wizard from Harry Potter stories must be on the eBay team! How else could a buyer's Purchase History become so magically messed up? This month, I ...
Cancel a purchase
Cancel a purchase
I want to cancel the purchase, because the seller did not ship the item to me.
by in Shipping & Returns | Updated by bonjourami
Handling Time is Inaccurate
Handling Time is Inaccurate
I offer 1 day handling on all of my items. But lately buyers are buying between 11 pm - 2 am ET. When I turn on my computer at 7 am eBay has a note to...
by in Shipping & Returns | Updated by thatsallfolks
Combined shipping for 6 items...buyer is returning ONE AT A TIME
Combined shipping for 6 items...buyer is returning ONE AT A TIME
SO, apparently there is a loophole in ebay's return system that allows buyer abuse of returns with ebay's blessings it appears. A buyer purchased 6 vi...
by in Shipping & Returns | Updated by green-night
USPS Signature Confirmation Problem
USPS Signature Confirmation Problem
Trying to keep this simple. I sold an item for $295 and got signature confirmation. The post office delivered the item but it says "DELIVERED LEFT WIT...
by in Shipping & Returns | Updated by sam9876
USPS Insurance Claim Denied, Appeal Under Review
USPS Insurance Claim Denied, Appeal Under Review
Item sold for $499.99. I insured for $400 to cover cost of item to me and take on some risk to save on postage. Item was damaged in transit despite pa...
by in Shipping & Returns | Updated by sam9876
Where to find the free shipping supplies from ebay?
Where to find the free shipping supplies from ebay?
Where to find the free shipping supplies from ebay?
by in Shipping & Returns | Updated by sam9876
Help - buyer says item not as described.
Help - buyer says item not as described.
This is the first problem I've run into while selling on Ebay. I'd like some input if you wouldn't mind. I sold an action figure (from 2005) that shou...
by in Shipping & Returns | Updated by shakquay
Looking for advice on insurance.
Looking for advice on insurance.
Hi,I have been away from ebay for quite awhile. My question is for advice on insurance for expensive items of more than 2k for which I would be unwill...
by in Shipping & Returns | Updated by atikovi
Item not received...european seller...tracking provided...
Item not received...european seller...tracking provided...
ebay please assist me did not receive my parcel item 252711670455 tracking number 907213849cni need my parcel or money back i bought this item through...
by in Shipping & Returns | Updated by daveroo
Shipping is still not combining..
Shipping is still not combining..
After dealing with this for the last year i'm going to make a post every day until this is fixed. I've read just about every post on this topic. My bu...
by in Shipping & Returns | Updated by boardnpostsid
free shipping on item that costs only $9.99 -- shipping cost is $13.95???
free shipping on item that costs only $9.99 -- shipping cost is $13.95???
I can not figure out how a seller can sell an item costing $9.99 with free shipping from the States to the States when the shipping should cost approx...
by in Shipping & Returns | Updated by robothands
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Successfully manage your shipping and returns with advice from staff and long-time sellers. Find the latest shipping and return topics here.
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