Shipping

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

Strange Situation with Shipping, Please Offer Suggestions

I sell pennies for a 0.01 cent auction price, and a 2.77 dollar shipping price. Someone bid on two of my items, and I informed them that I do not offer combined shipping on my auctions, as someone could buy my entire eBay store for about a dollar.The...

HELP, My Buyer Requested an Invoice After Buying Five Items To Combine Shipping

Long story short, a buyer came onto my eBay, bought five items, and wants me to combine the shipping. They asked for an invoice and a single shipping cost. I'm confused! Please respond quickly!

Resolved! "Delivered to Agent" not showing as delivered status - now buyer is claiming nondelivery

I shipped an item out 2 weeks ago and on the 16th, it hit the 'delivered to agent for final delivery' status. For some reason, eBay *used* to see this as 'delivered' but now it just gets stuck on 'shipped' status; I assumed everything was fine as it'...

Asendia shipping

well Asendia is a nightmare.I am seeing multiple packages with different Asendia tracking numbers but then when they mail it with post office they have same track number, different sellers as far as I know.I go to parcels app using Asendia tracking n...

Resolved! Glitch - Can't use same tracking number marked as shipped

Hi, I sell a lot of 1st class small stuff. Usually the buyer will just select multiple items under one order. Sometimes boomers or older (gen xer here) will buy multiple items all separate orders. In the past, this has been no problem I just copy tra...

eBay card envelope...

Fellow card sellers (non-sport, sport, trading, etc...).... Since the eBay 6x8" paperboard mailjackets are on backorder, I need to buy them elsewhere. Trying to get them for around the same price (qty 100 for around $30). I have looked at uline but w...

Having Issues Printing Packing Slip as of 04/2023?

As sellers we have all noticed that the format to Print off your Packing Slip prior to purchasing/printing your Shipping Label has changed. If you are like me and prefer to print your packing slip prior to purchasing your shipping label, you now have...

When does eBay take shipping for international labels?

Recently I made my first international sale through ebay's shipping program. They've already sent my payout, but included in it was the cost of shipping. So apparently there is a delay in when they take the shipping cost? If so when they do charge fo...

Pleast: Seller charging 2-day Fedex but has no intention to abide by his stated shipping practices

Seller has 2-day Fedex option in shipping choices.It's Friday evening and I purchase product with 2-day Fedex option. On Saturday, I communicate with seller who states they are going to use USPS and 'it's faster'.I respond that I only purchased this ...

Resolved! Item not received case for buyer's incorrect address

I had a USPS package returned to me because the buyer had moved and hadn't updated their address. The buyer has now opened an item not received case asking me to send the package to their new address. This was an $8 item that will cost $8.22 to send ...

Package never scanned in as accepted USPS

Hello. New seller here. I was a bit out of the way out of town when I spotted a mail truck doing the rounds on a street I was parked on after doing an errand. I had my package ready and labeled and asked if he wouldn't mind sending mine off. He said ...

Recommendation for good shipping forwarding company?

Hi, all,Does anyone use shipping forwarding themselves? I've shipped through buyers' choice of forwarder with no issues at all - but I'm pretty inactive these days and didn't save any addresses. And, of course, one ships under the buyer's name anyway...

Can I sell something on eBay cod

I will deliver equipment to buyer and want cash on delivery or cashiers check can I do that on eBay?

Ebay delivery service problems

Ebay introduced the new "Ebay delivery services" few months ago. This system offers cheap shipping for small item with 3 Oz or less. One of the biggest concerns on this new toll is that USPS staff cannot scan the labels, similar to First Class Mail p...