Shipping

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

Ebay International Shipment Hub

How do you know when your shipment has reached it's designated International Hub?Thanks & Best

UPS small shipping label

Guys - can I scale down a 4x6 UPS label from eBay to 50% of the size resulting in a 2x3 label. Dropping it off at a drop box later on today. I don't see why modern day barcode readers won't be able to read them but wanted to confirm here if UPS is st...

Resolved! Fixing an International Address on a Domestic Shipping Option

Help! I'm a US seller, and someone bought an item and selected standard envelope, but they entered a complete Nicaragua address in the address field. They selected Florida for the state and entered a Florida area code, and the ebay system thinks that...

free shipping supplies for store owners

Did anyone notice the pitiful supplies offered at higher prices? What do you think about the bright colored tape?

USPS in California delays

Has anyone else had delay problems with USPS in California. I have a package That was mailed on December 6, 2023. It was scheduled to arrive on Dec 11. It's still has not been delivered. Zip Code 94565.Now I mailed a package on December 20, 2023. Arr...

How to change all listings' delivery location since I Moved

I moved from TN to FL and updated all my addresses in my settings Ebay is still assigning my TN address to the listings and I need too change all of my listings to the FL location so proper shipping is calculated Does anyone know how to remedy these ...

Resolved! Shipping changed after item sold

I recently put some token/coins for sale and I was given the option of first class mail for the 1 and 2 oz weight . The envelope was a standard 6x9 and I put .25 thickness. After Item sold the shipping changed to 1 inch think and shipping had been ch...

Shipping to Brazil

I have a potential buyer (they have not paid yet) and apparently they just open their account with Ebay. I sent a message requesting payment or their confirmation that they are no longer interested in the item. They finally have responded and they wa...

Purchased from another supplier/Tracking already used

Hello: I shipped an item from another supplier to ship to a customer. Because the tracking states, already used, is there any way I can add it? Thanks!

Shipping address not recognized by USPS

Address provided by buyer isn't recognized by USPS. The address is valid on Google Maps (Street View), showing the residence and street number on it. Image was taken August 2019.Postal clerk said they occasionally get unrecognized addresses, and that...

Shipping to freight forwarder ?

Two separate accounts just purchased over 1k + of apple products from me. They are both using similar names, such as ( real life name Ivan Simon**a ) eBay username bioSh**p, with the other being ( real life name Nataliia Zoloto*****a ) eBay username ...

Canceling a label, then combining multiple orders into one shipment with insurance

I can't seem to find a thread that addresses this insurance issue. I know how to cancel labels, but I want to be sure that once I cancel order 1, I will be able to combine it with orders 2 and 3 in a way that I can insure the shipment for the total v...

Ebay did not refund me

I ordered a Dewalt Saw zall last July. It was never even shipped. I reported it to Ebay and instead of refunding me, they closed the case without resolving anything, because no contact was made. I was in the hospital for three months and did not resp...

Excluding Shipping Countries

Hi. I want to ask if i am selling an item on ebay and if i want to ship the item only to US what are the countries that i should exclude in the exclude countries list while i am creating the listing. Please assist me on this? Thank You!

Resolved! sold an item $205.00 I PAY SHIPPn. seller fee -$27.46 Plus -$4.74 shipping label. Why? I pay to ship

In my auction I say that I pay shipping So why does ebay deduct shipping fee of $4.74 when I pay for it, not the buyer $205.00 - 27.46-4.74= $172.80 pay out.