06-20-2018 04:56 PM
I recently received refunds for two items (and I will received a 3rd one soon). I purchased all these items in part with gift cards and in part with PayPal.
For the two refunds I received, I got my money back in paypal, but I have not been issued new gift cards for the gift card balances that I used.
I also no longer have the original gift cards.
What is your process for this? When will I get my new gift cards?
06-20-2018 05:43 PM
You don’t get new giftcards. If you used eBay giftcards then the refunds went back to the original cards and you should see them during checkout when you go to purchase an item. You can also call customer service for the card info.
06-20-2018 05:57 PM