05-06-2018 07:18 AM
My order is stuck in Package Acceptance Pending.
I went to the USPS site, did a little digging with the tracking number and got the following message:
May 2, 2018, 6:49 am
Shipping Label Created, USPS Awaiting Item
RIDGEFIELD, NJ 0765
So my take on it is that labels can be created without USPS ever receiving the package.
05-06-2018 08:18 AM
@thomhygnorm wrote:My order is stuck in Package Acceptance Pending.
I went to the USPS site, did a little digging with the tracking number and got the following message:
May 2, 2018, 6:49 am
Shipping Label Created, USPS Awaiting Item
RIDGEFIELD, NJ 0765
So my take on it is that labels can be created without USPS ever receiving the package.
Of course the label is printed before the PO can accept it.
What was the sellers handling time?
05-06-2018 12:51 PM - edited 05-06-2018 12:52 PM
This is normal, a label has to be made and put on a parcel before it can be shipped. There should have been an estimated delivery date on the listing that you could see before buying. You can find the estimated delievery date in your purchase history. I wouldn't worry unless the last delivery date passes and the item doesn't show up.
If that happens, first message the seller and ask if something is wrong. If the seller ignores you or doesn't give a good answer, simply wait until the last delivery date has passed. You have 30 days from the last delivery date to open a case.
If your item does not arrive by the last delivery date listed, go to the Resolution Center and pick I didn't get it. Follow the instructions there to get a refund.
There is a link to the Resolution Center on the bottom of every page on EBay. Make sure once you open a case not to close it for ANY reason until you have your refund. Also keep up with the case and have eBay step in when the option becomes available. Do NOT let the case time out.
05-06-2018 09:11 PM
Yes most postage is printed at the sellers home or business before being picked up or taken to the post office. Also your package is likely well on its way to you. Scans are sometimes missed or not updated timely. Had a recent purchase that did the same thing. Got it just fine. Like mentioned above just watch the estimated delivery and follow the advice if no delivery.
05-29-2019 10:19 AM
I order my items from Ebay few days ago,now I get a USPS notice saying package acceptance pending.How long does it take before I actually get my items
05-29-2019 10:39 AM
10-08-2019 04:23 PM
Package acceptance pending does not mean your item arrived at the post office.
Sellers drop of their BULK shipment at the post office, that bulk shipment has been marked as received as one bulk shipment , BUT the seller could have not included your item in the bulk shipment, in which case your item never arrived at the post office. The seller will say it shipped when in reality it never made it to the post office.
10-08-2019 04:49 PM
Hi everyone,
Due to the length of time that has passed since this thread began, we have locked it from future replies. If this is still an issue that warrants discussion, don't hesitate to begin a new thread here: https://community.ebay.com/t5/forums/postpage/board-id/shipping-returns-db.
Thanks.