02-25-2018 02:17 PM
I offered and sold an item to an International buyer. Originally the ebay Int. ship calculator allowed me to choose "large envelope". The European buyer sent me the correct ship charge of $4.16. But the shipping label printer wants $13.30 (which is the ship charge for a "package" ).....no way to correct the fault. Is this a known flaw?
02-25-2018 02:44 PM
eBay doesn't print labels for letters or flats (AKA Large envelopes) even though you can use the shipping calculator for those services if yuo plan to use them.
02-25-2018 03:56 PM
You can only buy package rates through eBay, but you can pick whatever you want for your listing.
If you want the Large Envelope/Flats rate (and the item qualifies for it), you pay at the counter.
You may want to look at what qualifies for Large Envelope/Flat. I can tell by the shipping prices of several of your Sold items that you've been choosing it when it's not actually appropriate. You also chose it for one of your current lighters. That won't qualify as a flat, but does as a package. (the package will be thick and lumpy and over 3/4")
https://pe.usps.com/text/qsg300/Q201c.htm#1009536
02-26-2018 03:42 AM
02-26-2018 08:13 AM
@partial*eclipsewrote:eBay doesn't print labels for letters or flats (AKA Large envelopes) even though you can use the shipping calculator for those services if yuo plan to use them.
Thank you, but my beef is with International sales. I or buyer ends up with almost 3x postage cost compared to what calculator gave on orig. listing. I should have been prompted against a "flat" in same way, lets say, as if wt or some other limit were exceeded.
02-26-2018 08:25 AM
@jimichromewrote:
... I should have been prompted against a "flat" in same way, lets say, as if wt or some other limit were exceeded.
You are reponsible for knowing what type of package you have. If you tell eBay that you have a flat, ebay will let you choose to calculate postage for a flat.
02-26-2018 08:42 AM
@partial*eclipsewrote:
@jimichromewrote:
... I should have been prompted against a "flat" in same way, lets say, as if wt or some other limit were exceeded.You are reponsible for knowing what type of package you have. If you tell eBay that you have a flat, ebay will let you choose to calculate postage for a flat.
Then shouldn't ebay's/usps's label printer let me buy the $4.16 label instead of $13.33 label?
02-26-2018 08:46 AM
As noted in my first post, ebay doesn't print labels for flats and letters. Either domestic or international.
Sellers who intend to mail their items as letters or flats can set up their listings with appropriate calculated shipping, but they have to purchase their postage elsewhere.