How long should I wait before asking for a refund? It's been nearly a month

[nostalgia.mall]

I bought a movie from a seller and it's been almost s month since then and I still haven't received it

tracking info says it's been sitting in Federal Way WA for the past 22 days. I contacted the seller about a week ago and asked them what was up and they said they contact the post office and was told it was waiting for a barge to go out or something 

I don't think I've ever had to wait this long for an item so idk if it was lost somewhere or what

should I ask for a refund since it's been almost 30 days? Is there a cut offf to how long you have before you can ask for one?

[sam9876]

File an Item Not Received complaint with eBay right now.

[chinohighcowboys1963 · Accepted solution]

Go to the Resolution Center and open the INR claim NOW!

You only have 30 days from date of last estimated delivery date in which to file.

[duchess-at-speakeasy]

USPS does not rely on the WEEKLY barge from Seattle to Alaska. (The barge is for freight shipments and departs on Wednesdays as I recall.)

From the Federal Way sorting center south of Seattle, "economy" mail such as Media Mail and Parcel Select is trucked to Alaska. A delay of 2 or 3 days, perhaps, but not weeks. In practice, some of it actually may be put on a plane!

For best service, find sellers who use First Class Mail -- which is generally cheaper than Media Mail for small packages -- and Priority Mail.

Definitely open an INR complaint!

~~C~~