02-25-2018 08:08 AM - edited 02-25-2018 08:09 AM
Hi
I have a great buyer - she won 2 auctions from me last week
and has paid. Shesent me a message that she is bidding
on auctions that are ending this Thursday so if I want to hold shipping
and combine all she would be fine with that. I am all for saving her $$
Is there a way to put an order on hold and not be
penalized TRS for not shipping immediately?
Thank you!
Solved! Go to Best Answer
02-27-2018 02:21 PM
"Is there a way to put an order on hold and not be
penalized TRS for not shipping immediately?"
Nope.
02-27-2018 02:15 PM
You could print a label and just hold onto it until the other auctions end.
If she buys additional items, void the original label and ship them all together, making sure that the tracking numbers show up correctly.
02-27-2018 02:21 PM
"Is there a way to put an order on hold and not be
penalized TRS for not shipping immediately?"
Nope.
02-27-2018 03:40 PM
Supposedly as long as you have that request in Messages, you should be Golden, but we all know how 'supposedlys' work around here.
02-27-2018 03:45 PM
No good deed goes unpunished.
02-27-2018 05:56 PM
You can have the On-Time Shipping metric fixed with a message from the buyer asking you to delay shipping. The call to eBay is usually pretty easy regarding this.
You cannot have the Tracking Uploaded within Handling Time fixed even with the buyer message.
At least the Tracking Upload is only based on 3 months and with your volume, the two little late TU shipments will be a mere hiccup.
02-28-2018 09:54 AM
@rapple1066wrote:You could print a label and just hold onto it until the other auctions end.
If she buys additional items, void the original label and ship them all together, making sure that the tracking numbers show up correctly.
Bad advice, on time shipping is based on when the carrier SCANS the item, not when you print the label.
03-01-2018 06:38 PM
Thank you for all the replies!
I greatly appreciate it!