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Delayed Notifications Yesterday and Today

eBay, please check out why all email notifications are being delayed. I've talked to other sellers and they are experiencing it too. I listed several items yesterday and the email confirmations took hours to arrive, and some not until this morning. I also had an order very early this morning and still haven't received an email notification - if I hadn't checked my orders page I wouldn't have known.

Thanks!

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Delayed Notifications Yesterday and Today

This is a member to member help board, not Ebay customer service.

 

You need to contact Ebay with your issue.  Get a ticket number and post it to your thread so that others that may be having the same problem can contact Ebay and have their name added to the ticket.

 

Also this thread should be on the Technical board.

 

https://twitter.com/askebay?lang=en

https://www.facebook.com/eBayForBusiness/

https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851

For the Payment Team
https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816&&...


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 2 of 6
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Delayed Notifications Yesterday and Today

I'm seeing the same thing. I get my email notifications for sales today, about 2 to 3 hours behind.

Message 3 of 6
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Delayed Notifications Yesterday and Today

And it seems to be getting worse instead of better - now 4 to 5 hours behind.

Not showing up in eBay messages either

Message 4 of 6
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Delayed Notifications Yesterday and Today

Just a typical Ebay glitch.  It too shall pass.

Message 5 of 6
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Delayed Notifications Yesterday and Today

Same thing is happening to me.  Sold notifications are coming 2 to 3 hours after the item sells.  I purchased an item this morning and the confirmation email came 4 hours later.  Ebay please fix this.  Thanks

Message 6 of 6
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